Openingin Southeastern US:
GOBILibrary Solutions from EBSCO provides print and digital content, supportingcollection management and technical services to academic, research and speciallibraries throughout the world. GOBI has 300 employees with customers in63 countries and is headquartered in Contoocook, NH, USA. GOBI is adivision of EBSCO Information Services.
EBSCO Information Services (EIS) provides a complete and optimized researchsolution comprised of e-journals, e-books, and research databases — allcombined with the most powerful discovery service to support the informationneeds and maximize the research experience of our end-users. Headquartered inIpswich, MA, EIS employs more than 3,300 people worldwide. We are the leader inour field due to our cutting-edge technology, forward-thinking philosophy, andtop-notch workforce. EIS, a division of EBSCO Industries Inc., based inBirmingham, AL, is ranked in the top 200 of the nation’s largest, privatelyheld corporations according to Forbes magazine. EBSCO is a company thatwill motivate you, inspire you, and allow you to grow. We are looking for thebest. If you are too, we encourage you to explore our unique opportunities.
CollectionDevelopment Manager- Southeastern US (NC/SC)
For more than 40 years, GOBI has been the global leader in meeting thecollection development, acquisition and technical service needs of research andscholarly libraries and their consortia. Currently, we are looking for adynamic, motivated individual to join our sales team on a full-time basis inthe role of Collection Development Manager for the Southeastern/Central US territory.GOBI was acquired by EBSCO Information Services in February 2015.
The Collection Development Manager is responsible for maintaining relationshipswith current customers and potential customers by identifying and selling allacademic products and services offered by the GOBI within their assignedterritory. Through a consultative sales process, the successful candidatewill provide library workflow solutions designed to increase libraryefficiency, retain current sales, generate and pursue new businessopportunities, and build customer loyalty. Position requires overnighttravel. Overall travel is estimated at 50%.
PrimaryResponsibilities:
- Identify new sales opportunities, while retaining current business, within existing accounts while maintaining profitability goals that meet or exceed territorial sales goals established by sales management. Meet individual and team sales goals for specific product lines.
- Sell products and services by establishing contacts and developing strong relationships with prospects; recommend product and service solutions. Maintain relationships with customer by providing support, information, and guidance; researching and recommending new opportunities; recommending product and service improvements.
- Evaluate workflow solutions to increase library efficiency where GOBI services can help address needs. Acts as a consultant with regard to workflow improvements in the library.
- Supervise collection development process between GOBI and the Library customer. Create and maintain approval book and slip plans and implement new collection methods such as demand driven selection and ebook-preferred approval plans.
- Create, implement and manage the appropriate sales process utilizing internal resources including Customer Relationship Management software. Responsible for proficiency on all GOBI ordering, technical service and Collection Development applications and interfaces.
- Prepare reports and make recommendations (such as discounts) by collecting, analyzing, and summarizing information.
- Work closely with Customer Service Bibliographers to assure customer profile reflects true collection requirements. Maintain professional and technical knowledge of industry and library trends.
- Communicates and interacts with multiple departments and business units (Operations, Information Systems, Distribution, Continuations, Customer Service, Publisher Relations, Human Resources, Technical Services, Senior Management, Accounting) to ensure adherence to customer requirements.
- Develop new or improved products or service by remaining current on industry trends, market activities, and competitors.
- Completes required territorial reporting such as, but not limited to, sales call reports, competitor data, and territorial strategy and expense reports on a weekly basis.
- Position requires overnight travel, including occasional weekends. Overall travel is estimated at 50%.
CulturalCompetencies:
- Drive
- Positive Attitude
- Good Judgement
- Open Communication
- Collaboration
- Desire to Make an Impact
- Eager to Understand
- Accountable
- Decisive
- Team Player
Requirements:
- Bachelor’s Degree
- 2+ years of experience in library or publisher industry, or equivalent combination of education and experience
- 2+ years of experience with Microsoft Office suite (Word, Excel, PowerPoint, Outlook)
- Knowledge of library technical services, publishing/collection development, Integrated Library Systems, and other bibliographic databases
- Excellent communications skills, oral and written, and public speaking experience
- Position requires overnight travel, including occasional weekends.
- Self-motivated, critical thinking skills, well organized, detail oriented, adaptive and creative, and thrives in a fast-paced environment
- Overall travel is estimated at 50%
- Must have a valid driver’s license
- Based in NC or SC
PreferredQualifications:
- MLS degree preferred
- Proven track record of sales success, preferably to academic libraries
- Ability to read, analyze, and interpret financial reports; ability to respond to common inquiries from customers or members of the business community and effectively present information to management and public groups
- Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists and interpret instructions furnished in written, oral, diagram, or schedule form
- Use or familiarity with CRM software
Weare an Equal Opportunity Employer and do not discriminate against any employeeor applicant for employment because of race, color, sex, age, national origin,religion, sexual orientation, gender identity, status as a veteran, and basisof disability or any other federal, state or local protected class.
Ashley Fast, MLISDirector, Collection Development and Workflow Solutions
Central US
GOBI Library Solutions from EBSCO
P: 603.545.7514
E: abailey_at_ybp.com
Received on Mon May 13 2019 - 16:47:52 EDT