Re: impact of off-site storage?

We are a smaller library, serving an institution of approximately 2,200 FTE, but we also are making heavy use of off-site storage.

Our turnaround time is within 24 hours for 99% of the requests.  If a faculty member or student indicates that the item is needed immediately, we can fill their request in an hour or two, because our storage areas are a short walk or drive away.  Most people are fine with waiting until the next day.  Therefore, I think we are delivering the materials that are needed, just in time.  We also fulfill quite a few interlibrary loan requests from our off-site storage collection.  We have seen no indications that people will not request an item because it is in storage, but we probably should include a question about this on our next survey to find out for sure.

--
Ann M. Tenglund
Director of the Library
Friedsam Memorial Library
St. Bonaventure University
3261 West State Road
St. Bonaventure, NY  14778
716-375-2378
www.sbu.edu/library<http://www.sbu.edu/library>
ateng_at_sbu.edu<mailto:ateng_at_sbu.edu>


From: <colldv-request_at_lists.ala.org> on behalf of Jane Marie Pinzino <colldv_at_lists.ala.org>
Reply-To: Jane Marie Pinzino <jmpinzino_at_gmail.com>
Date: Wednesday, January 30, 2019 at 5:59 PM
To: "colldv_at_lists.ala.org" <colldv_at_lists.ala.org>
Subject: [ALCTS-colldv] impact of off-site storage?


Greetings colleagues,



Here at Tulane we continue to move print materials from the main library into off-site storage, as most if not all research libraries are obliged to do.



  *   I am wondering how research and researchers at your institution, particularly for the Humanities, are impacted by the physical distancing of print materials, particularly monographs.
  *   What is the turnaround time for obtaining an off-site item?
  *   Do scholars indeed receive what they need "just in time" to support their research process?
  *   Do scholars tend not to request an item because it is too much trouble, or the turnaround time is too long?

Thank you,

Jane M. Pinzino
Coordinator for Scholarly Resources for the Humanities
Howard-Tilton Memorial Library
Tulane University
7001 Freret St.
New Orleans, LA  70118