I'm an Italian academic librarian.
We ask the patrons to replace the lost or damaged material with a new
item of the same edition.
If this is not possible (for it is unavailable but this case is very
very rare) we ask to buy a new item of similar commercial / cultural value.
This is a good stategy for our system but it's time consuming because
you need to follow the whole replacement procedure and, eventually, for
out of print materials, to direct the patrons to the most appropriate
purchase channels.
Il 16/06/2017 17:13, amy.arey_at_kanawhalibrary.org ha scritto:
> We are updating our list of replacement costs for materials and we're
> considering charging a flat rate of $10 for any material returned damaged or
> missing pieces with a circulation over 50, due to the condition of materials
> with high circulation usually being pretty worn. Does anyone do something
> similar? What are your thoughts? Thank you for your time.
--
Marco Tomassini
Centro Biblioteca della Scuola Normale Superiore
Piazza dei Cavalieri, 7 - 56100 - PISA
sito web: http://biblio.sns.it/
email: m.tomassini_at_sns.it
tel: +39 (0)50 509 352
Skype: tomassinisns
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Received on Mon Jun 19 2017 - 05:41:24 EDT