ALCTS webinar: Tailoring Communications to Different Audiences
From:
ALCTS-CE Announce <alcts.ce.announce_at_gmail.com>
*Apologies in advance for multiple postings.* ALCTS webinar: Tailoring
Communications to Different Audiences
Part of the Working with Continuing Resources Webinar Series Date:
Monday, February 23, 2015
All webinars are one hour in length and begin at 11am Pacific, noon
Mountain, 1pm Central, and 2pm Eastern time. Description: This webinar
focuses on the importance of communication for technical services
librarians and staff. In a single day, we may find ourselves negotiating
with vendors, requesting or providing tech support, explaining new
purchases to public services staff, defending budget requests to
administration, and advertising new services to patrons. Each of these
situations involves a different kind of communication. We will begin by
identifying all the people we might need to communicate with, and the
reasons for communication. With these various audiences and goals in
mind, we will look at tips and tricks for effectively communicating in
different scenarios. Learning outcomes: By the end of the session,
participants will be able to communicate more effectively with a variety
of audiences, including administrators, patrons, vendors, and other
librarians. Who should attend? Any technical services librarian or staff
member interested in improving their communication skills. Presenter:
Jennifer Williams is Electronic Resources & Collection Development
Librarian at Alabama A&M University in Huntsville, Alabama. A native of
Huntsville, Jennifer has worked in both public services and technical
services positions in both public and academic libraries, as well as a
stint with SirsiDynix. Her professional interests include methods of
improving communication, the history and future of publishing, and the
new digital landscapes effect on libraries. ***************** Single
Webinar Registration Fees: Registration Fees: ALCTS Member $43 ;
Non-member $59 ; Group rate (members/non-members) $99/$129 ;
International $43 This webinar is part of a six part series. Please
check the ALCTS Web site for discount pricing for the entire webinar
series. For additional information and access to registration links,
please go to the following website:
http://www.ala.org/alcts/confevents/upcoming/webinar/022315 ALCTS
webinars are recorded and registrants receive a link to the recording
shortly following the live event. For questions about registration,
contact ALA Registration by calling 1-800-545-2433 <tel:1-800-545-2433>
and press 5 or email registration_at_ala.org <mailto:registration_at_ala.org>.
For all other questions or comments related to the webinars, contact
Julie Reese, ALCTS Events Manager at 1-800-545-2433, ext. 5034
<tel:1-800-545-2433%2C%20ext.%205034> or alctsce_at_ala.org
<mailto:alctsce_at_ala.org>.
Received on Thu Feb 05 2015 - 09:06:30 EST