Job Announcement: Collection Development Manager, YBP Library Services
JOB TITLE:
Collection Development Manager
YBP Library Services
A Baker & Taylor Company
POSITION SUMMARY:
Responsible for maintaining and expanding current customer base by identifying
and selling all academic products and services offered by the Company within an
assigned geographic territory. Through a consultative sales process, provide
library workflow solutions designed to increase library efficiency, retain
current sales, generate and pursue new business opportunities, and build
customer loyalty. This is a field-based position.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
* Identify new sales opportunities, while retaining current business, within
existing accounts while maintaining profitability goals that meet or exceed
territorial sales goals established by sales management. Meet individual and
team sales goals for specific product lines.
* Sell products and services by establishing contacts and developing strong
relationships with prospects; recommend product and service solutions. Maintain
relationships with customer by providing support, information, and guidance;
researching and recommending new opportunities; recommending product and service
improvements.
* Evaluate workflow solutions to increase library efficiency where Company
services can help address needs. Acts as a consultant with regard to workflow
improvements in the library.
* Supervise Collection Development process between vendor and Library customer.
Create and maintain approval book and slip plans.
* Create, implement and manage the appropriate sales process utilizing internal
resources including Customer Relationship Management software. Responsible for
proficiency on all Company ordering, technical service and Collection
Development applications and interfaces.
* Prepare reports and make recommendations (such as discounts) by collecting,
analyzing, and summarizing information.
* Work closely with Customer Service Bibliographer to assure customer profile
reflects true collection requirements. Maintain professional and technical
knowledge of industry.
* Communicates and interacts with multiple departments and business units
(Operations, I/S, Distribution, Continuations, Customer Service, Digital Team,
Publisher Relations, Human Resources, Technical Services, Senior Management,
Accounting) to ensure adherence to customer requirements.
* Develop new or improved products or service by remaining current on industry
trends, market activities, and competitors.
* Completes required territorial reporting such as, but not limited to, sales
call reports, competitor data, and territorial strategy and expense reports on a
weekly basis.
TRAVEL RESPONSIBILITIES:
Position requires overnight travel, including occasional weekends. Overall
travel is estimated at 50%. Valid driver's license required.
QUALIFICATIONS:
* Bachelor's Degree (MLS degree preferred). Five years experience in library
or publisher industry, or equivalent combination of education and experience.
* Proven track record of sales success, preferably to scholarly libraries.
* Specific knowledge of library technical services, publishing, Integrated
Library Systems, Company interfaces options and other bibliographic databases.
* Excellent communications skills, oral and written, and public speaking experience.
* Effective presentation skills, Microsoft Office suite (Word, Excel,
PowerPoint, Outlook) and CRM software (Salesforce.com preferred).
* Self motivated, well organized, detail oriented, adaptive and creative, and
thrives in a fast-paced environment
* Ability to read, analyze, and interpret financial reports. Ability to respond
to common inquiries from customers or members of the business community and
effectively present information to management and public groups..
* Ability to solve practical problems and deal with a variety of concrete
variables in situations where only limited standardization exists and interpret
instructions furnished in written, oral, diagram, or schedule form.
APPLY ONLINE AT: WWW.BAKER-TAYLOR.COM. SCROLL TO THE BOTTOM OF THE PAGE AND
CLICK ON THE "CAREERS" SECTION.
Received on Fri Jan 13 2012 - 03:01:30 EST