>
> From:
> Lori Thorrat <lthorrat_at_clevelandart.org>
>
>
> Hello,
>
>
>
> I've been asked by my director to review the statistics our library
> keeps in comparison to what other institutions currently track. We
> are reviewing the current set ARL statistics but since we are an art
> library, I am particularly interested in what statistics other special
> libraries, or special collections keep. I am also interested in how
> other institutions track usage counts. With changing technology we
> find increasingly that folks use us as a venue to work, which we've
> begun to track with a door count. We are also considering delineating
> between types of reference questions. We are considering tracking
> "informational questions" vs. questions that require more in depth
> analysis and work by the reference librarian. If anyone else does
> this and would care to share their criteria for delineated between the
> two I would be most appreciative. As I am not a member of the list,
> please respond to me directly at the following address.
>
>
>
> Thanks very much for your assistance,
>
>
>
> Lori Ann Thorrat
>
> Associate Librarian for Technical Services
>
> Ingalls Library
>
> The Cleveland Museum of Art
>
> lthorrat_at_clevelandart.org
>
> 216.707.2557
>
> 216.421.0921 fax
>
>
>
Received on Thu Jul 31 2008 - 14:55:19 EDT