Re: CDL-Liaison Incentives (Responses 1-3)

From: Lynn Sipe <lsipe_at_usc.edu>
Date: Wed, 31 Mar 2004 17:38:24 -0800
To: COLLDV-L_at_usc.edu
[Original posting on this topic is reproduced below; the responses follow it.]

From: "Johnson, Sharon" <JohnsonS_at_apsu.edu>

  Do any of you out there use an incentive program to spur departments on 
to submit requests in a regular and timely manner?    I'd thought about 
providing a symphony ticket to the faculty representative that completes 
ordering first.    (We received the ticket courtesy one of our 
librarians).  I'd like to hear any of your ideas or incentive programs 
you've implemented.  Thank you.

Sharon Johnson
Collection Development Librarian
Austin Peay State University
Clarksville, TN  37044
Phone:  931.221.7914
FAX:  931.221.7296
<mailto:johnsons_at_apsu.edu>johnsons_at_apsu.edu
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(1)From: Beth Horn <ehorn_at_BridgewaSubject: Re: CDL-Liaison Incentives

We give the departments that spend all of their money on time some "extra" 
funds, using the unspent funds that had been allocated to departments that 
didn't spend their money. I order the "good" departments back-logged 
requests or big items that they have been wanting for a while.

Beth Horn

(2) From: Kevin Hastings-Merriman <khastings-merriman_at_mcneese.edu>

You might try awarding extra $$$ to every department who meets the deadline.
(say, maybe transferring it from a general collection account to the 
departmental account)

Personally, I would try to meet with some of them and discover why they are 
so uninterested.
Perhaps that would suggest a solution that would address their particular 
concerns. For example, if they find the request form confusing or 
complicated then changing it may be incentive enough. Our switching from a 
paper form to an online form has boosted the requests from at least two 
departments. Our early tests of accepting emailed requests from Choice 
Online also seems promising.

If they are just "too busy" then maybe they shouldn't be liaisons, as they 
are endangering their department's re accreditation by not ensuring 
materials are purchased. (obviously, local politics would determine the 
effecy such a heavy hand.)

I am also planning an education campaign to solicit requests directly from 
faculty members. I do not know how effective that will be, but seems worth 
trying as "empowerment" still
seems to carry appeal in some circles.

- Kevin
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(3) From: "Thedis W. Bryant" <thedis_at_gsw.edu>

We don't use incentives to encourage our faculty to submit requests. We 
give them a deadline and tell them if the money is not spent by that date, 
two things happen. 1). The assigned liaison for that department informs 
them they  will spend their allocation(s). 2). We tell them that the money 
will go to another department that needs it. This works for our university.

Thedis 
Received on Thu Apr 01 2004 - 03:13:34 EST