From: Robin Mcmahan <rmcmahan_at_garlandisd.net>
Original Posting followed by this response:
Subject: CDL-PROBLEM COMPANY
From: Mary-Bess Halford <mhalford_at_bethanywv.edu>
I am having a problem with a very pushy company called IT DataDirect which
claims that I have signed on for a number of its products when I am quite
sure that I have not. The procedure is that the item has been on back
order and is now winging its way to me attached to a very hefty price
tag. Has anybody else had trouble with them? How do I get them to
stop? Or am I just developing a persecution complex? Thanks for any
insight you can give.
Mary-Bess Halford
Library Director
T. W. Phillips Memorial Library
Bethany College
Bethany, WV 26032
==Response==
Doesn't your university have a legal dept? Without actually doing anything
about it, I would write a vey direct letter to the company stating my case
and letting them know that if they persisted in "harassing me" I would be
in contact with Mr. So and so the university's counsel. Send the letter return
receipt. and hopefully they'll go away. Request a copy of any
contracts signed and the names of individuals who made any commitment as well.
Good Luck and hang in there!
Robin McMahan, Librarian
Heather Glen Elementary School
Garland, TX
972.270.2881
rmcmahan_at_garlandisd.net
Received on Thu Jan 09 2003 - 16:47:25 EST