From: Doug Litts <Dlitts_at_vmfa.state.va.us>
Did you know that the ALCTS Publisher/Vendor/Library Relations committee is
available to assist you in working with vendors and resolving problems?
According to the ALA Handbook of Organization the responsibility of our
committee is:
To serve as the review and advisory committee on all matters of vendor >of
library material-library relationships; to investigate these >relationships;
and to prepare recommendations and develop guidelines >of acceptable
performance for libraries and vendors for ordering and >supplying of library
materials.
Over the years, PVLR has pursued a number of activities to fulfill its
charge. These have included:
1. Providing a mechanism (the PVLR complaint form) for librarians to
employ when confronted by illegal, unethical, or obnoxious publisher >or
vendor activity.
2. Responding to such complaints in an appropriate fashion, whether by
pursuing measures of communication, writing letters of >support, or
counseling libraries regarding appropriate measures.
3. Educating the publisher/vendor/library community regarding
unscrupulous business practices.
4. Working to increase understanding of the different roles each >segment
of the publisher/vendor/library community fulfills..
5. Developing programs that address issues of mutual concern within >the
community, such as what constitutes ethical behavior on the part >of
librarians in relation to publishers and vendors.
If you have an issue or complaint, our committee is here to assist you. A
guide to the complaint process and a complaint form are available at
"http://www.ala.org/alcts/you/manual/forms/pvlrform.html
<http://www.ala.org/alcts/you/manual/forms/pvlrform.html> ". If you have
any questions, you are welcome to contact me for more information.
Doug Litts
Chair, ALCTS Publisher/Vendor/Library Relations Committee
****************************************************************
Douglas A. Litts, Assistant Librarian,
Virginia Museum of Fine Arts, Richmond, VA
804-340-1496
dlitts_at_vmfa.state.va.us <mailto:dlitts_at_vmfa.state.va.us>
Lynn Sipe lsipe_at_usc.edu
Director, Collection Resources & 213/740-2929
Director, Information Delivery Organization & Retrieval 213/821-1617 (fax)
University Libraries
Information Services Division
c/o IDOR, UVI-A
University of Southern California
Los Angeles, CA 90089-0182
Received on Fri Feb 11 2000 - 17:49:07 EST