ANNOUNCEMENT OF POSITION VACANCY
Job Title: Electronic Resources Coordinator
Department: Library
Position No. AF0125
Employment Type: Administrative
Salary: Commensurate with education and experience. Excellent health and
retirement benefits package.
Application Deadline: Open until filled. To ensure consideration, complete
applications must be received by 2/19/2020.
How to Apply: Applicants will be asked to complete an online application
(https://coloradomesa.csod.com/ux/ats/careersite/4/home/requisition/345?c=coloradomesa)
by creating a profile and then providing personal and demographic information.
In addition, please be prepared to upload a:
• Cover letter
• Resume
• Copy of transcripts for all degrees completed (if your transcripts
include a social security number or birthdate, please redact that information
before uploading the document. Official transcripts will be required upon
hire)
• Provide three professional reference including name, relationship,
phone number and email address.
Direct Inquiries Contact: Jamie Walker, 970-248-1863,
jwalker_at_coloradomesa.edu
SUMMARY:
Reporting to the Library Director, the Electronic Resources Coordinator
manages library e-resources and discovery tools to ensure seamless and
reliable access to CMU patrons. The Electronic Resources Coordinator has
extensive knowledge of the complex concepts and issues related to the life
cycle of e-resources throughout the process to acquire, provide access,
administer, provide support, monitor, and evaluate.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
• Using established methods for systems analysis, troubleshoots,
monitors and maintains continuous access to subscribed e-content. Communicates
access problems with library staff, and addresses problems when necessary.
• Manages the technical settings of e-resources to ensure optimal
functionality.
• Maintains authentication protocols, specifically the proxy
configuration files, for electronic resources. Updates and customizes
interfaces for electronic resource access and discovery.
• Serves as library’s liaison to vendors and IT staff, and provides
timely, high quality technical support to library staff and users.
• Maintains complete and comprehensive vendor information in the ERM
(Gold Rush).
• Manages review of contracts by negotiating pricing and license
agreements.
• Manages library contract database.
• Manages the data collection, analysis, and manipulation process and
provides meaningful interpretation to evaluate electronic resources.
• Gathers database usage statistics using industry established methods.
• Creates a database renewal schedule to ensure systematic, rigorous
evaluation and timely renewals.
• Provides web maintenance and enhancements complying with campus
marketing standards and in consultation with library staff.
• Provides research services through individual consultations, chat, and
regularly scheduled hours at the Research Help Desk including evening and
weekend rotations.
• Serves as a departmental liaison by selecting materials, providing
instruction and preparing collection assessments.
• Serves on committees as assigned.
• Recognizes and proactively addresses persistent problems with access,
technology or interoperability. Investigates and recommends possible
solutions.
• Sets up and monitors database trials, and communicates their
availability to faculty and staff.
• Provides internal training and information on e-resources.
• Monitors vendor sites to manage title changes in dynamic e-
collections.
• Monitors vendors’ pricing policies and package deals.
• Evaluates workflows to maximize efficiency and enhance effective
access to electronic resources.
• Evaluates e-resources for relevancy, ease of use, cost, and content
overlap/gaps.
• Documents procedures to set-up and maintain e-resources.
• Maintains record of vendor correspondence. Tracks and documents
service issues so that others may step in when necessary.
• Maintains, monitors and updates an electronic journals list and link
resolver (Gold Rush).
• Develops procedures to periodically test access to electronic content.
• Stays abreast of best practices, trends and emerging technologies in
order to evaluate and implement relevant improvements to enhance library
services.
• Keeps abreast of licensing issues and trends.
• Promotes awareness of e-content and alerts librarians of under-
utilized resources.
• Promotes accessibility for electronic resources.
• Researches and analyzes new products and offers to identify possible
alternatives to current subscriptions.
• Serves as backup for troubleshooting problems related to individual e-
book and e-journal titles normally handled by the Head of Technical Services.
• Serves as backup for exporting bibliographic data to external
databases such as Gold Rush or RapidILL.
• Other duties as assigned.
REQUIRED KNOWLEDGE, SKILLS, AND ATTRIBUTES:
• Knowledge of the principles and practices related to electronic
resources and electronic collections.
• Excellent organizational and analytical skills with an aptitude for
detailed work.
• Demonstrated ability to juggle multiple tasks, exercising sound
judgement in setting work priorities.
• Demonstrated ability to be flexible with a high tolerance for
complexity and ambiguity.
• Demonstrated ability to establish and maintain effective
relationships.
• Demonstrated ability to effectively, promptly, and consistently
communicate in a courteous and professional manner, both verbally and in
writing.
• Thorough knowledge of legal and institutional licensing requirements,
including fair publisher pricing models.
• Conceptual and practical knowledge negotiating contracts.
• Demonstrated ability to summarize complex and ambiguous phenomena
(such as pricing, access models, contracts, and data) in an understandable
way appropriate for the audience.
• Knowledge of the range of content usage statistics and the ability to
extract/present them in a meaningful way.
• Demonstrated ability to initiate, plan, implement and assess projects,
and complete them in a timely manner
• Familiarity with markup languages (e.g. HTML, XML, wiki).
• Knowledge and ability to solve patron access problems.
• Demonstrated ability to approach problems in a proactive, positive
way.
• Demonstrated commitment to superior customer service.
• Demonstrated ability to frame situations according to others’
perspectives in order to facilitate troubleshooting (with vendors, consortia,
IT, patrons).
• Conceptual and practical knowledge enabling interoperability between
library e-resources such as the ILS (Sierra), discovery layers (EDS), digital
repository (DSpace), proxy servers (EZproxy), link resolvers (Gold Rush), and
patron’s devices.
• Conceptual and practical knowledge of MARC and other metadata,
cataloging standards, and bibliographic utilities.
SUPERVISORY RESPONSIBILITIES:
May supervise student workers.
To perform this job successfully, an individual must be able to perform each
essential duty and responsibility satisfactorily. The requirements listed
below are representative of the knowledge, skill and/or ability required.
EDUCATION and/or EXPERIENCE:
REQUIRED:
• An ALA accredited Master’s Degree in Library Science.
• 2 years’ professional experience managing library e-resources.
PREFERRED:
• Experience working in an academic library.
• Experience working in a consortial or shared environment.
WORK ENVIRONMENT:
The tasks involved with this position are typically performed in an office
environment. Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions. The noise level in the work
environment is usually quiet. Requires some evening and weekend hours.
Colorado Mesa University is particularly interested in candidates who have
experience working with students from diverse backgrounds and who have a
demonstrated commitment to improving the levels of access and success for
underrepresented students within higher education.
Colorado Mesa University is committed to providing a safe and productive
learning and living community. To achieve that goal, we conduct background
investigations for all final applicants being considered for employment.
Background investigations include reference checks, a criminal history record
check, and when appropriate, a financial and/or motor vehicle history.
Applicant must be able to verify U.S. employment eligibility. Colorado Mesa
University is an Equal Opportunity Employer, committed to a culturally diverse
faculty, staff and student body. Women and minorities are encouraged to
apply. Any person with a disability as defined by the ADA Amendments Act of
2008 (ADAAA) may be provided a reasonable accommodation upon request to enable
the person to complete an employment assessment. To request an accommodation,
please contact the CMU Human Resources Office by phone or email. You may be
asked to provide additional information, including medical documentation,
regarding functional limitations and type of accommodation needed.
Thanks for considering!
Lisa Hughes
Acquisitions Librarian
Colorado Mesa University
acquisitions_at_coloradomesa.edu
Received on Thu Jan 30 2020 - 08:37:42 EST