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February Classes Spotlight:
Customer Service Basics for Any Librarian<http://r20.rs6.net/tn.jsp?t=kiob6j5ab.0.0.64z577bab.0&id=preview&r=3&p=https%3A%2F%2Fwww.lyrasis.org%2FContent%2FPages%2FEvent-Details.aspx%3FEid%3DFCBEC9E0-B3DE-E811-80F1-00155DF5E41E>
Tuesday, February 12, 2019
1:00 PM - 2:00 PM ET
Information seekers interact daily with library staff to meet their information needs. Do you have the necessary customer skills it takes to engage in successful interactions with your patrons? This one hour webinar helps reference staff identify necessary skill sets needed for any reference interaction whether it is face to face, virtual or on the telephone.
Online Classes:
Creating and Preserving Oral Histories<http://r20.rs6.net/tn.jsp?t=kiob6j5ab.0.0.64z577bab.0&id=preview&r=3&p=https%3A%2F%2Fwww.lyrasis.org%2FContent%2FPages%2FEvent-Details.aspx%3FEid%3D62B2B8A7-03B6-E811-80ED-00155D73CF16> - 2/6
Customer Service Basics for Any Librarian<http://r20.rs6.net/tn.jsp?t=kiob6j5ab.0.0.64z577bab.0&id=preview&r=3&p=https%3A%2F%2Fwww.lyrasis.org%2FContent%2FPages%2FEvent-Details.aspx%3FEid%3DFCBEC9E0-B3DE-E811-80F1-00155DF5E41E> - 2/12
Community-Supported Software Today<http://r20.rs6.net/tn.jsp?t=kiob6j5ab.0.0.64z577bab.0&id=preview&r=3&p=https%3A%2F%2Fwww.lyrasis.org%2FContent%2FPages%2FEvent-Details.aspx%3FEid%3D9CDD8DC4-9A1E-E911-80F3-00155D73CF34> - 2/26
DAMS for LAMS: Selecting a Digital Asset Management System for your Library, Archive, or Museum<http://r20.rs6.net/tn.jsp?t=kiob6j5ab.0.0.64z577bab.0&id=preview&r=3&p=https%3A%2F%2Fwww.lyrasis.org%2FContent%2FPages%2FEvent-Details.aspx%3FEid%3D786847A2-D603-E911-80F1-00155DF5E41E> - 2/28
The Emerging Future: Technology Issues and Trends<http://r20.rs6.net/tn.jsp?t=kiob6j5ab.0.0.64z577bab.0&id=preview&r=3&p=https%3A%2F%2Fwww.lyrasis.org%2FContent%2FPages%2FEvent-Details.aspx%3FEid%3D50E63AAC-4D18-E911-80F3-00155D73CF34> - 3/5
Free Demos and Info Sessions:
Crisis Communication and Reputation Management for Performing Arts Organizations<http://r20.rs6.net/tn.jsp?t=kiob6j5ab.0.0.64z577bab.0&id=preview&r=3&p=https%3A%2F%2Fwww.lyrasis.org%2FContent%2FPages%2FEvent-Details.aspx%3FEid%3D2C5DE941-2D14-E911-80F2-00155D73CF34> - 2/6
LYRASIS ArchivesSpace Hosting Services Demo<http://r20.rs6.net/tn.jsp?t=kiob6j5ab.0.0.64z577bab.0&id=preview&r=3&p=https%3A%2F%2Fwww.lyrasis.org%2FContent%2FPages%2FEvent-Details.aspx%3FEid%3D0E2C10A4-FA1F-E911-80F3-00155D73CF34> - 2/13
LYRASIS ArchivesSpace Lone Arranger Hosting Services Demo<http://r20.rs6.net/tn.jsp?t=kiob6j5ab.0.0.64z577bab.0&id=preview&r=3&p=https%3A%2F%2Fwww.lyrasis.org%2FContent%2FPages%2FEvent-Details.aspx%3FEid%3D62F78EC9-FA1F-E911-80F3-00155D73CF34> - 2/14
LYRASIS CollectionSpace Hosting Services Demo<http://r20.rs6.net/tn.jsp?t=kiob6j5ab.0.0.64z577bab.0&id=preview&r=3&p=https%3A%2F%2Fwww.lyrasis.org%2FContent%2FPages%2FEvent-Details.aspx%3FEid%3D28C4AFED-FA1F-E911-80F3-00155D73CF34> - 2/19
Disaster Response for Performing Arts Organizations<http://r20.rs6.net/tn.jsp?t=kiob6j5ab.0.0.64z577bab.0&id=preview&r=3&p=https%3A%2F%2Fwww.lyrasis.org%2FContent%2FPages%2FEvent-Details.aspx%3FEid%3D979A0A56-4414-E911-80F2-00155D73CF34> - 2/19
LYRASIS Islandora Hosting Services Demo<http://r20.rs6.net/tn.jsp?t=kiob6j5ab.0.0.64z577bab.0&id=preview&r=3&p=https%3A%2F%2Fwww.lyrasis.org%2FContent%2FPages%2FEvent-Details.aspx%3FEid%3D89EF1E15-FB1F-E911-80F3-00155D73CF34> - 2/20
Risk Assessment for Performing Arts Organizations<http://r20.rs6.net/tn.jsp?t=kiob6j5ab.0.0.64z577bab.0&id=preview&r=3&p=https%3A%2F%2Fwww.lyrasis.org%2FContent%2FPages%2FEvent-Details.aspx%3FEid%3DF552EAC6-7217-E911-80F3-00155D73CF34> - 2/21
Protecting Your Assets: Managing Legacy Materials for Performing Arts Organizations<http://r20.rs6.net/tn.jsp?t=kiob6j5ab.0.0.64z577bab.0&id=preview&r=3&p=https%3A%2F%2Fwww.lyrasis.org%2FContent%2FPages%2FEvent-Details.aspx%3FEid%3D648C1607-7317-E911-80F3-00155D73CF34> - 25
Understanding Cybersecurity for Performing Arts Organizations<http://r20.rs6.net/tn.jsp?t=kiob6j5ab.0.0.64z577bab.0&id=preview&r=3&p=https%3A%2F%2Fwww.lyrasis.org%2FContent%2FPages%2FEvent-Details.aspx%3FEid%3D9D397EB5-1315-E911-80F2-00155D73CF34> - 2/26
Networking for Disaster Management in the Performing Arts<http://r20.rs6.net/tn.jsp?t=kiob6j5ab.0.0.64z577bab.0&id=preview&r=3&p=https%3A%2F%2Fwww.lyrasis.org%2FContent%2FPages%2FEvent-Details.aspx%3FEid%3DBD0CAD43-3014-E911-80F2-00155D73CF34> - 2/27
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LYRASIS, 1438 West Peachtree Street, NW, Suite 150, Atlanta, GA 30309
Received on Thu Jan 31 2019 - 20:06:09 EST
