[ALCTS-acqnet] e-hosting, e-access, & e-archiving costs are a fact of life—and can be significant

From: Swindler, Luke <luke_swindler_at_unc.edu>
Date: Wed, 25 Apr 2018 18:40:07 +0000
To: "acqnet_at_lists.ala.org" <acqnet_at_lists.ala.org>


  *   E-resources require constant “care and feeding”, even when the specific content purchased is static.
  *   Librarians need to realize that the associated costs extend beyond what is paid to publishers and vendors, but they also include payments to trusted third-part archiving operations such as Portico and HathiTrust so all players do their best to ensure that e-resources will continue to be available.
  *   Although ideally publishers and vendors should plan for levying these charges and inform customers in advance, librarians still need to recognize that such costs must be covered somehow—and if not in initial price then later as a surcharge.
  *   While it is possible to negotiate these fees and even cap them at some level, these in the aggregate thse costs inevitably will rise.
  *   These three related fees covering e-hosting, e-access, and e-archiving cumulatively can be significant, having reached a six-figure total a few years ago in the case of large research libraries such as UNC Chapel Hill.
  *   If libraries are committed to moving their collections from tangible artefacts to 24/7 services remotely accessible, they must recognize these associated costs and start to budget for them as natural/regular part of the cost of doing business.

Luke Swindler

*******************************
Luke Swindler
Collections Management Officer
Davis Library CB #3918
University of North Carolina
Chapel Hill, NC  27599   USA
luke_swindler_at_unc.edu
TEL (919-962-1095)
FAX (919-962-4450)
*******************************


From: <acqnet-request_at_lists.ala.org> on behalf of Mike Poulin <mpoulin_at_colgate.edu>
Reply-To: "acqnet_at_lists.ala.org" <acqnet_at_lists.ala.org>
Date: Wednesday, April 25, 2018 at 1:04 PM
To: "acqnet_at_lists.ala.org" <acqnet_at_lists.ala.org>
Subject: Re: [ALCTS-acqnet] Sage Handbook Hosting Fee

I don't necessarily object to hosting fees.  Though, I did object to the Sage hosting fees which they imposed after we had bought significant content and had not informed us of them in advance.  I think the $500 is high but that is just me in comparison to other content providers many of which cap them at $300.  I also believe we need to understand the fees and possible future increases at the time we purchase content.  At one time, they had separate fees for content on the CQ platform from the Sage platform.  They still have separate maintenance fees for Journal backfiles (so far as I can tell but we don't have them).

I do think all libraries need to decide what their tolerance level is for hosting fees as they do add up.  We find that the APA $150 / title does not work for us so we don't buy their content.   There are other publishers who have fees per title (or range of titles) that had no maximum - we did not accept that either.    All these fees add up and limit new content that we can purchase.

Once you buy into the fee structure - you have to live with it or you may have to decide to abandon content you paid for if it does not perform.  We had a consortial DDA where we purchased as a group 2-300 titles and when the program ended - the maintenance fees exceed what we thought the value of the titles so we dropped them.

We constantly try to negotiate maintenance fees for databases / archival purchases / ebooks  at levels we can support going forward.  I have one database where the maintenance fess have increased through inflation to the point where even though we "paid" for it - we are considering dropping it as the cost seems to exceed its value.

As for the Jstor comparison, we stopped adding new Jstor collections when it was clear that it was going to be impossible to find the funds to pay the additional maintenance even when we could purchase the content.  We picked up again and purchased new collections when the option to purchase with perpetual access (no maintenance) was offered.

Mike


---------------------------------------
Mike Poulin
Head of Collection Management
Professor in the University Libraries
Colgate University Libraries
13 Oak Drive
Hamilton, NY 13346
315-228-7025
fax: 315-228-7934
mpoulin_at_colgate.edu<mailto:mpoulin_at_colgate.edu>

On Wed, Apr 25, 2018 at 12:09 PM, Steve Oberg <steve.oberg_at_wheaton.edu<mailto:steve.oberg_at_wheaton.edu>> wrote:
The following is stated a bit tongue-in-cheek, but not entirely.

Look, let’s face it: ebooks are serials wannabes. It may seem jarring to some used to the relatively neat and tidy print monograph world, but it’s not a complete surprise to those steeped in the realities of the serials realm as Jill points out.

Hosting fees (or whatever else a particular publisher chooses to call it) are increasingly common. It’s important to understand what that pays for or gets you as a customer, and how that fits into a broader perspective of content you purchase from any particular publisher. Again, seconding Jill here. In my local environment, our acq. folks try to negotiate as fair a deal as they can in these situations, and move on. If a hosting fee is really substantial, however, or dramatically increases in price year to year, just like we do with journal subscriptions, we flag that for closer scrutiny.

Steve


From: <acqnet-request_at_lists.ala.org<mailto:acqnet-request_at_lists.ala.org>> on behalf of Jill Emery <acqnet_at_lists.ala.org<mailto:acqnet_at_lists.ala.org>>
Reply-To: "acqnet_at_lists.ala.org<mailto:acqnet_at_lists.ala.org>" <acqnet_at_lists.ala.org<mailto:acqnet_at_lists.ala.org>>
Date: Wednesday, April 25, 2018 at 10:50 AM
To: "acqnet_at_lists.ala.org<mailto:acqnet_at_lists.ala.org>" <acqnet_at_lists.ala.org<mailto:acqnet_at_lists.ala.org>>

Subject: Re: [ALCTS-acqnet] Sage Handbook Hosting Fee

I find this thread interesting. Librarians are willing to pay thousands of dollars to JSTOR for annual access fees on each collection they sell but not to individual publishers for single and important reference works we think are valuable to our libraries? There are infrastructure costs even with single books and server/cloud costs associated with that hosting. Librarians generally buy reference works on cycles of 2-5 year intervals. Im not sure I understand why the costs Sage are asking for are onerous.

APA charges $150 per handbook and if I remember correctly their cap is something like $1,500 or $3,000.

Would you accept this fee if it was just part of the cost of the reference work like Wiley and other publishers do?

Also, if you have other backfiles with Sage where you pay an annual access fee such as on a historical collection or on journal runs, then you've have met the $500 cap and do not have to pay on individual titles. With Sage, at least, there is a cap in the hundreds and there is transparency in what the cost supports.

Jill

On Wed, Apr 25, 2018 at 7:19 AM, Atwell, Mary <atwell_at_hood.edu<mailto:atwell_at_hood.edu>> wrote:
Thanks Mike and Lindsey!  Will have to keep this in mind for future purchases. I’m not sure I agree with this practice; if a single ebook is purchased, we shouldn’t have to pay an annual access fee.  It’s much more palatable to pay an access fee for a purchased database rather than a single book. But, it’s my fault for not looking at the agreement more closely.  Will do so in the future!

Mary

From: acqnet-request_at_lists.ala.org<mailto:acqnet-request_at_lists.ala.org> [mailto:acqnet-request_at_lists.ala.org<mailto:acqnet-request_at_lists.ala.org>] On Behalf Of Mike Poulin
Sent: Wednesday, April 25, 2018 9:37 AM
To: acqnet_at_lists.ala.org<mailto:acqnet_at_lists.ala.org>
Subject: Re: [ALCTS-acqnet] Sage Handbook Hosting Fee

That is their policy - up to a $500 / year maintenance fee.  We just don't buy on their platform due to it.  Some other publishers charge an annual maintenance fee but it generally is much lower as a cap and the per title cost is much too high.

Mike

---------------------------------------
Mike Poulin
Head of Collection Management
Professor in the University Libraries
Colgate University Libraries
13 Oak Drive<https://maps.google.com/?q=13+Oak+Drive+%0D%0AHamilton,+NY+13346&entry=gmail&source=g>
Hamilton, NY 13346
315-228-7025
fax: 315-228-7934
mpoulin_at_colgate.edu<mailto:mpoulin_at_colgate.edu>

On Wed, Apr 25, 2018 at 8:55 AM, Atwell, Mary <atwell_at_hood.edu<mailto:atwell_at_hood.edu>> wrote:
Hi Everyone,

I’ve been in collections development for 3 years now and just received a $25 hosting fee invoice for a Sage handbook title we purchased last year.  I verified that the bill is real, and am waiting for additional clarification, but this seems so odd.  Am I missing something?  We have hosting fees for database purchases, but I’ve never seen one for a single e-book title.

Thanks!

Mary

Mary Atwell
Archivist and CDS Librarian
401 Rosemont Ave., Frederick, MD<https://maps.google.com/?q=401+Rosemont+Ave.,+Frederick,+MD+21701&entry=gmail&source=g>  21701<https://maps.google.com/?q=401+Rosemont+Ave.,+Frederick,+MD+21701&entry=gmail&source=g>
Phone 301-696-3873, 3933
Email atwell_at_hood.edu<mailto:atwell_at_hood.edu>

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Received on Wed Apr 25 2018 - 15:33:33 EDT