RE: [ALCTS-acqnet] Strange boxes from Taiwan

From: <malnati_at_ucc.edu>
Date: Fri, 25 Aug 2017 14:22:42 +0000
To: <acqnet_at_lists.ala.org>
Sounds like the beginning of a mystery book.  I hope you will keep us posted on what you find out.

Karen


Karen Venturella Malnati
Assistant Librarian
Union County College
MacKay Library
1033 Springfield Avenue
Cranford, NJ 07016
908-709-7027
Malnati_at_ucc.edu<mailto:Malnati_at_ucc.edu>



From: acqnet-request_at_lists.ala.org [mailto:acqnet-request_at_lists.ala.org] On Behalf Of B.E. Swetman
Sent: Friday, August 25, 2017 10:16 AM
To: acqnet_at_lists.ala.org
Subject: [ALCTS-acqnet] Strange boxes from Taiwan

Starting in June we have been receiving boxes of books from Taiwan with packing slips almost entirely in Chinese. The address labels show From: Books.com.co.ltd on Chang Chun road Taipei.

I have no idea why we have been getting these packages. As we have no record of any orders with them. They have correct names and addresses. Twice I have received phone calls from DHL express with a recording telling me there is a package on the way.

I think I found them at http://books.com.tw and used Google Translate to read the site and found a form to contact customer service, http://www.books.com.tw/question/inquiry/


I have not had a response, but today I got another call from DHL telling me a package is on the way only a week after the last package.

Nothing has shown up on our library credit card and we have not received any invoices or statements in the mail.

Is anyone familiar with this bookstore and it's method of operation?

Thanks for any help.
Barbara Swetman                                                bswetman_at_hamilton.edu<mailto:bswetman_at_hamilton.edu>
Acquisitions and Serials Librarian                        voice (315)859-4470
Library and Information Technology Services
Hamilton College
198 College Hill Rd.
Clinton, NY 13323
Received on Fri Aug 25 2017 - 10:24:49 EDT