We use Harrassowitz and I highly recommend them. Great customer service.
Jane Costanza
Associate Professor
Head of Resource Management and Discovery
Trinity University
San Antonio, Texas
210-999-7612
jcostanz_at_trinity.edu
http://digitalcommons.trinity.edu/
On Wed, Aug 16, 2017 at 10:10 AM, Tracey Thompson <
TThompson_at_piercecountylibrary.org> wrote:
> When I was at an academic library, I used Harrasowitz. They offered very
> competitive fees which were lower than EBSCOs, and the customer service was
> fantastic.
>
>
>
> *Tracey Thompson* | Collection Manager
>
> Collection Management Department
>
> Pierce County Library System
>
> 3005 112th St E
>
> Tacoma, WA 98446-2215
>
> Direct: 253-548-3609 <(253)%20548-3609> | Main: 253-548-3300
> <(253)%20548-3300>
>
> www.piercecountylibrary.org
>
>
>
> *From:* acqnet-request_at_lists.ala.org [mailto:acqnet-request_at_lists.ala.org]
> *On Behalf Of *Kevin Brewer
> *Sent:* Wednesday, August 16, 2017 7:50 AM
> *To:* acqnet_at_lists.ala.org
> *Subject:* Re: [ALCTS-acqnet] Subscription management providers
>
>
>
> We switched to WTCox after the SWETS debacle as part of a RFP process.
> WTCox has excellent customer service and for us, it’s the bottom line.
> WTCox responds quickly and follow-ups so that issues don’t get dropped.
>
> Kevin
>
>
>
> —
>
> Kevin Brewer
>
> Head, Collections Management & Resource Sharing
>
> 3000 Old Main Hill
>
> Merrill-Cazier Library
>
> Utah State University
>
> Logan, UT 84322-3000
>
> 435.797.3961 <(435)%20797-3961>
>
>
>
>
>
> *From: *<acqnet-request_at_lists.ala.org> on behalf of "Scull, Amanda" <
> ascull_at_keene.edu>
> *Reply-To: *"acqnet_at_lists.ala.org" <acqnet_at_lists.ala.org>
> *Date: *Wednesday, August 16, 2017 at 7:20 AM
> *To: *"acqnet_at_lists.ala.org" <acqnet_at_lists.ala.org>
> *Subject: *[ALCTS-acqnet] Subscription management providers
>
>
>
> Hello,
>
>
>
> Is anyone using a subscription management provider other than EBSCO that
> they would recommend? We’re researching the possibility of making a change
> for financial and technical reasons.
>
>
>
> Thank you!
>
> Amanda Scull
>
>
>
> *Amanda Scull, MLIS*
>
> Assistant Professor
>
> Collection Development Librarian
>
> Mason Library 110
>
> Phone: (603)358-2714 <(603)%20358-2714>
>
> ascull_at_keene.edu
>
>
>
Received on Wed Aug 16 2017 - 13:36:30 EDT