Date: Fri, 4 Aug 2017 14:03:32 +0000
To: "acqnet_at_lists.ala.org" <acqnet_at_lists.ala.org>
Kerry—I’d think that the credits for missed work help indicate to your vendor that you’re watching. The more you claim unjustified charges (unattached barcodes, missing spines, etc., the fewer you’ll have. Cataloging is more a negotiation, I suspect. Is the problem that you received a record for _A Tale of Two Cities_ when the actual book is _The Count of Monte Cristo_? Or, is the problem that the record for a 2012 book was cataloged according to AACR2 rules, rather than RDA? Or, that you’re local practice would have been to catalog 245 10 ‡aYu-Gi-Oh! R.‡nVolume 1,‡pA wicked shadow! / … and the vendor cataloged 245 12 ‡a A wicked shadow! / … 490 0 ‡aYu-Gi-Oh! R.‡vVolume 1 The first is really an error, the second depends on if your contract states the cataloging rules must be RDA, and the 3rd is perhaps an additional charge to recatalog their cataloging to your preferred form. I’d think all of these would be an Excel spreadsheet tallying charge and instance. After a few months, it will also be useful information to determine whether the vendor is a reliable partner and their services should be continued. I hope this helps. Douglas E. Williams Technical Services Manager Campbell County Public Library 901 E 6th St. Newport, KY 41071 Voice: 859-572-5035, ext. 26 Email: dwilliams_at_cc-pl.org From: acqnet-request_at_lists.ala.org [mailto:acqnet-request_at_lists.ala.org] On Behalf Of Madole, Kerry Sent: Tuesday, August 1, 2017 2:20 PM To: acqnet_at_lists.ala.org Subject: [ALCTS-acqnet] outsourced cataloging - processing costs and invoicing Hello everyone, We recently began to outsource some of our cataloging and processing. We are finding it difficult to decide the best way to handle processing errors on the invoices. Right now, the company we order our books from is handling property stamping, mylar, kapco, spine labels, and barcodes, as well as CIP cataloging. Do you all request refunds or credits for items that are not processed correctly? Some of these items have .25 and .50 charges (for instance- no property stamp). In the case of cataloging services, our receivers can not always tell if the item has been cataloged properly – that is typically left to the copy catalogers. So, we are trying to decide if the copy-catalogers should be responsible for letting the receivers know when an item is not cataloged properly, and the best method of doing this. I’m just not sure if a .25 cent fee on a 6-page invoice is worth all the work involved in reporting it. However, we are state institution using funds that require a lot of oversight, so we want to be as responsible as possible. I would like to hear your thoughts. Thanks! Kerry L. Madole Supervisor, Library Acquistions, W.I. Dykes Library University of Houston Downtown | Suite 510-N | 1 Main Street | Houston, TX 77002 713-221-8409<tel:%2B1%C2%A0%20855%20260%201901%20ext.%2076801> | madolek_at_uhd.edu<mailto:madolek_at_uhd.edu> www.UHD.edu<http://www.uhd.edu/> [Description: Description: cid:image001.png_at_01CFF8E8.1F99FBC0]
