Hi,
Houston PL does not accept physical replacements for lost/damaged items at all, not for AV items or print.
Staff handling returns are supposed to check condition and item count before checking in AV, which helps catch things that come back missing/mismatched discs, including anything that doesn't appear the be an 'original' piece. Our Sirsi Symphony item records have a parts-count field and we place an item count sticker on the container as well. There are always some things that slip past, but it helps.
~Sara
Sara Karow
Centralized Floating Coordinator
Houston Public Library | Library Materials Services
500 McKinney St., Houston, TX 77002
Office: 832-393-1480 | Email: Sara.Karow_at_HoustonTX.gov<mailto:Sara.Karow_at_HoustonTX.gov>
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From: acqnet-request_at_lists.ala.org [mailto:acqnet-request_at_lists.ala.org] On Behalf Of Madole, Kerry
Sent: Friday, April 28, 2017 12:45 PM
To: acqnet_at_lists.ala.org
Subject: [ALCTS-acqnet] bootleg DVDs and CDs - how to tell?
Hello everyone,
A couple of questions regarding bootlegs.
1) Do any of you know of any good book or publication that provides expert advice at identifying bootleg DVDs and CDs? (other formats as well, but my main concern are those two).
2) Those of you who handle gifts or replacements: Sometimes we have patrons who bring in replacement copies for items they have lost. How do you avoid getting bootlegged items in this process? Do you not accept patron replaced DVDs or CDs?
Thank you for any advice, and have a great weekend everyone!
Kerry L. Madole
Supervisor, Library Acquistions, W.I. Dykes Library
University of Houston Downtown | 1 Main Street | Houston, TX 77002|
713-221-8409<tel:%2B1%C2%A0%20855%20260%201901%20ext.%2076801> | madolek_at_uhd.edu<mailto:madolek_at_uhd.edu>
www.UHD.edu<http://www.uhd.edu/>
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Received on Fri Apr 28 2017 - 14:28:05 EDT