Re: [ALCTS-acqnet] New order ticketing system

At our library we use the Recommend-a-Title web feature
<https://www.data-n-stuff.com/webcgi/webbatch.exe?patronnotify/pn_selection.web+BEGIN+NEW+asburyseminary.edu+ATS>
of JTacq <http://www.jtdata.com/jtacq.html> Freeware.  Requesters  are
first required to create an account. Once they are logged in they can do
author, title and general keyword searches. ISBN and Amazon ASIN numbers
will work in the general keyword search. When they find the title they want
to request, they can add a note or just hit the "Submit" button.

The request is then transmitted to the JTacq client Patron Request queue.
The queue is downloaded and the list of requests are electronically
searched to determine if any titles are already owned by the library. The
list is then either sent to designated selectors using JTacq's "Selections"
web feature or a broadcast search is done of designated Vendor databases
(Amazon, Amazon used books, ABEBooks, B&T, YBP, etc.) to identify the
vendor with the lowest purchase price.

These are only a few of JTacq's many rich feature. It baffles me why more
libraries aren't using it.

On Tue, Jun 28, 2016 at 12:16 PM, DePollo, Alison Lampley <
DEPOLLO_at_mail.etsu.edu> wrote:

> We also use ILLiad for this purpose, but we downloaded a few add-ons from
> the IDS Project to help. Check it out here:
> http://www.gistlibrary.org/illiad/#.V3Kiu_krJhE. I highly recommend this
> for purchase suggestions. It has streamlined my process!
>
>
>
> -Alison
>
>
>
> ~~~~~~~~~~~~~~~~~~~~~~
>
> *Alison DePollo*, M.I.S.
>
> Resource Sharing and Acquisitions Librarian
>
> East Tennessee State University
>
> Charles C. Sherrod Library (TET)
>
> depollo_at_etsu.edu
>
> ILL Info and ILLiad <http://libguides.etsu.edu/interlibrary_loan>
>
> Course Reserves <http://libguides.etsu.edu/coursereserve>
>
> Streaming Video <http://etsu.beta.libguides.com/streamingvideo>
>
>
>
> *[image: etsu logo]*
>
>
>
>
>
> *From:* acqnet-request_at_lists.ala.org [mailto:acqnet-request_at_lists.ala.org]
> *On Behalf Of *Smith, Kelly
> *Sent:* Friday, June 24, 2016 8:47 AM
> *To:* 'acqnet_at_lists.ala.org' <acqnet_at_lists.ala.org>
> *Cc:* 'Cammi M Carpenter' <cammi_at_unr.edu>
> *Subject:* RE: [ALCTS-acqnet] New order ticketing system
>
>
>
> We use Illiad for this purpose. We have a note field in the ILL request
> form that allows faculty & students to suggest a purchase. This is
> especially great because patrons don’t have to know about two different
> forms. Our collection development librarian reviews all the requests in the
> loan queue and will purchase or ILL depending on several factors (cost,
> currency, interdisciplinarity, etc.). Then, all she has to do is route the
> request to an ILL queue or an acquisitions queue. No emails involved.
>
>
>
> Often, people will request items that haven’t been published yet and this
> is great for managing those because we can just move those into a future
> purchase queue and come back to them when they become available.
>
>
>
> Kelly Smith
>
> Coordinator of Collections and Discovery
>
> Eastern Kentucky University Libraries
>
> kelly.smith2_at_eku.edu | Research Guides
> <http://libguides.eku.edu/prf.php?account_id=300>
>
>
>
>
>
>
>
> *From:* acqnet-request_at_lists.ala.org [mailto:acqnet-request_at_lists.ala.org
> <acqnet-request_at_lists.ala.org>] *On Behalf Of *Paoshan Yue
> *Sent:* Thursday, June 23, 2016 12:30 PM
> *To:* acqnet_at_lists.ala.org
> *Cc:* Cammi M Carpenter <cammi_at_unr.edu>
> *Subject:* RE: [ALCTS-acqnet] New order ticketing system
>
>
>
> Greetings!
>
>
>
> I’d like to follow up on this topic and ask:
>
>
>
> Are any of you using Springshare’s LibAnswers to track and organize new
> book purchase requests?  If you are, or have tried to but decided not to,
> could you please share your experience or recommendation?
>
>
>
> Hi Lisa – Did you receive any suggestions that you could share?  Have you
> found a solution for your library since you posted the question?
>
>
>
> ********
>
> At UNR, we are currently using Springshare’s LibWizard-Forms for book
> purchase requests (http://guides.library.unr.edu/libacq/bookrequest). We
> also accept direct email requests from subject librarians.  All of these
> requests go to our Acquisitions staff via email.  Since we heavily rely on
> patron/librarian requests for books to firm order, we receive many hundreds
> of book request emails in a year.  The high volume of book requests is
> making our current system unsustainable.  In addition to LibAnswers, we
> have also considered possible homegrown options like Microsoft Access and
> SharePoint List function.
>
>
>
> We also use Springshare’s LibWizard-Forms for media (DVDs, streaming)
> purchase requests (http://guides.library.unr.edu/libacq/mediarequest).
> This form is working well for us so far.  The lower volume of media
> requests we receive makes it much more sustainable than the book form.
>
> ******
>
> Thank you!
>
>
>
> Paoshan
>
> --------------
>
> *Paoshan Yue*
>
> *Head, Electronic Resources & Acquisition Services*
>
> Mathewson-IGT Knowledge Center
>
> University of Nevada, Reno
>
> Reno, NV 89557
>
> yue_at_unr.edu | 775.682.5599
>
> http://knowledgecenter.unr.edu/
>
>
>
> *From:* acqnet-l-bounces_at_lists.ibiblio.org [
> mailto:acqnet-l-bounces_at_lists.ibiblio.org
> <acqnet-l-bounces_at_lists.ibiblio.org>] *On Behalf Of *
> acqnet-l_at_lists.ibiblio.org
> *Sent:* Friday, August 14, 2015 6:50 AM
> *To:* acqnet-l_at_lists.ibiblio.org
> *Subject:* [ACQNET-L] New order ticketing system
>
>
>
> Hello out there,
>
>
>
> Are any of you using a ticketing system to track and organize new orders
> (whatever the format – e, p, streaming, DVDs, mf, anything)?  If you’re
> using a third-party system and can recommend (or not), please share.  If
> you’re using a homegrown system and are able to share details, feel free to
> email me off-list.
>
>
>
> Thank you!
>
>
>
> Lisa
>
>
>
>
>
> Lisa Mackinder *|* Head of Acquisitions and Collections Services
>
> Alden Library *|* Ohio University
>
> 740-593-2707 *|* mackinde_at_ohio.edu
>
>
>
>
>



-- 
Don Butterworth
Collection Management Librarian /
Faculty Associate
B.L. Fisher Library
Asbury Theological Seminary
don.butterworth_at_asburyseminary.edu
(859) 858-2227