Date: Tue, 28 Jun 2016 09:21:50 -0700
To: "acqnet_at_lists.ala.org" <acqnet_at_lists.ala.org>
Are any public libraries using ILLiad in this manner or using ILLiad at all? We have been struggling with the same issue. Thanks. Tracey Thompson | Collection Manager Collection Management Department Pierce County Library System 3005 112th St E Tacoma, WA 98446-2215 Direct: 253-548-3609 | Main: 253-548-3300 www.piercecountylibrary.org<http://www.piercecountylibrary.org/> From: acqnet-request_at_lists.ala.org [mailto:acqnet-request_at_lists.ala.org] On Behalf Of DePollo, Alison Lampley Sent: Tuesday, June 28, 2016 9:17 AM To: acqnet_at_lists.ala.org Subject: RE: [ALCTS-acqnet] New order ticketing system We also use ILLiad for this purpose, but we downloaded a few add-ons from the IDS Project to help. Check it out here: http://www.gistlibrary.org/illiad/#.V3Kiu_krJhE. I highly recommend this for purchase suggestions. It has streamlined my process! -Alison ~~~~~~~~~~~~~~~~~~~~~~ Alison DePollo, M.I.S. Resource Sharing and Acquisitions Librarian East Tennessee State University Charles C. Sherrod Library (TET) depollo_at_etsu.edu ILL Info and ILLiad<http://libguides.etsu.edu/interlibrary_loan> Course Reserves<http://libguides.etsu.edu/coursereserve> Streaming Video<http://etsu.beta.libguides.com/streamingvideo> [cid:image001.png_at_01D1D11E.806BAF60] From: acqnet-request_at_lists.ala.org<mailto:acqnet-request_at_lists.ala.org> [mailto:acqnet-request_at_lists.ala.org] On Behalf Of Smith, Kelly Sent: Friday, June 24, 2016 8:47 AM To: 'acqnet_at_lists.ala.org' <acqnet_at_lists.ala.org<mailto:acqnet_at_lists.ala.org>> Cc: 'Cammi M Carpenter' <cammi_at_unr.edu<mailto:cammi_at_unr.edu>> Subject: RE: [ALCTS-acqnet] New order ticketing system We use Illiad for this purpose. We have a note field in the ILL request form that allows faculty & students to suggest a purchase. This is especially great because patrons don't have to know about two different forms. Our collection development librarian reviews all the requests in the loan queue and will purchase or ILL depending on several factors (cost, currency, interdisciplinarity, etc.). Then, all she has to do is route the request to an ILL queue or an acquisitions queue. No emails involved. Often, people will request items that haven't been published yet and this is great for managing those because we can just move those into a future purchase queue and come back to them when they become available. Kelly Smith Coordinator of Collections and Discovery Eastern Kentucky University Libraries kelly.smith2@eku.edu<mailto:kelly.smith2@eku.edu> | Research Guides<http://libguides.eku.edu/prf.php?account_id=300> From: acqnet-request_at_lists.ala.org<mailto:acqnet-request_at_lists.ala.org> [mailto:acqnet-request_at_lists.ala.org] On Behalf Of Paoshan Yue Sent: Thursday, June 23, 2016 12:30 PM To: acqnet_at_lists.ala.org<mailto:acqnet_at_lists.ala.org> Cc: Cammi M Carpenter <cammi_at_unr.edu<mailto:cammi_at_unr.edu>> Subject: RE: [ALCTS-acqnet] New order ticketing system Greetings! I'd like to follow up on this topic and ask: Are any of you using Springshare's LibAnswers to track and organize new book purchase requests? If you are, or have tried to but decided not to, could you please share your experience or recommendation? Hi Lisa - Did you receive any suggestions that you could share? Have you found a solution for your library since you posted the question? ****** At UNR, we are currently using Springshare's LibWizard-Forms for book purchase requests (http://guides.library.unr.edu/libacq/bookrequest). We also accept direct email requests from subject librarians. All of these requests go to our Acquisitions staff via email. Since we heavily rely on patron/librarian requests for books to firm order, we receive many hundreds of book request emails in a year. The high volume of book requests is making our current system unsustainable. In addition to LibAnswers, we have also considered possible homegrown options like Microsoft Access and SharePoint List function. We also use Springshare's LibWizard-Forms for media (DVDs, streaming) purchase requests (http://guides.library.unr.edu/libacq/mediarequest). This form is working well for us so far. The lower volume of media requests we receive makes it much more sustainable than the book form. ****** Thank you! Paoshan -------------- Paoshan Yue Head, Electronic Resources & Acquisition Services Mathewson-IGT Knowledge Center University of Nevada, Reno Reno, NV 89557 yue_at_unr.edu<mailto:yue_at_unr.edu> | 775.682.5599 http://knowledgecenter.unr.edu/ From: acqnet-l-bounces_at_lists.ibiblio.org<mailto:acqnet-l-bounces_at_lists.ibiblio.org> [mailto:acqnet-l-bounces_at_lists.ibiblio.org] On Behalf Of acqnet-l_at_lists.ibiblio.org<mailto:acqnet-l_at_lists.ibiblio.org> Sent: Friday, August 14, 2015 6:50 AM To: acqnet-l_at_lists.ibiblio.org<mailto:acqnet-l_at_lists.ibiblio.org> Subject: [ACQNET-L] New order ticketing system Hello out there, Are any of you using a ticketing system to track and organize new orders (whatever the format - e, p, streaming, DVDs, mf, anything)? If you're using a third-party system and can recommend (or not), please share. If you're using a homegrown system and are able to share details, feel free to email me off-list. Thank you! Lisa Lisa Mackinder | Head of Acquisitions and Collections Services Alden Library | Ohio University 740-593-2707 | mackinde_at_ohio.edu<mailto:mackinde_at_ohio.edu>
