This may or may not be useful. When I was the acquisitions librarian at a university, we utilized the vendor system for requests from our selectors, in our case YBP. There was even a level to have requests come in from our faculty liaisons for each department.
The faculty request went to the appropriate selector who approved/disapproved, and then the request was sent to the acquisitions staff member - all within YBP. It was very easy for us to then dup check and place the order. No additional data entry, and it was easy to track. Request from selectors went straight to acquisitions.
It greatly streamlined our process, and most request were handled on our end within 24 hours.
Tracey Thompson | Collection Manager
Collection Management Department
Pierce County Library System
3005 112th St E
Tacoma, WA 98446-2215
Direct: 253-548-3609 | Main: 253-548-3300
www.piercecountylibrary.org<http://www.piercecountylibrary.org/>
From: acqnet-request_at_lists.ala.org [mailto:acqnet-request_at_lists.ala.org] On Behalf Of Paoshan Yue
Sent: Thursday, June 23, 2016 9:30 AM
To: acqnet_at_lists.ala.org
Cc: Cammi M Carpenter <cammi_at_unr.edu>
Subject: RE: [ALCTS-acqnet] New order ticketing system
Greetings!
I'd like to follow up on this topic and ask:
Are any of you using Springshare's LibAnswers to track and organize new book purchase requests? If you are, or have tried to but decided not to, could you please share your experience or recommendation?
Hi Lisa - Did you receive any suggestions that you could share? Have you found a solution for your library since you posted the question?
******
At UNR, we are currently using Springshare's LibWizard-Forms for book purchase requests (http://guides.library.unr.edu/libacq/bookrequest). We also accept direct email requests from subject librarians. All of these requests go to our Acquisitions staff via email. Since we heavily rely on patron/librarian requests for books to firm order, we receive many hundreds of book request emails in a year. The high volume of book requests is making our current system unsustainable. In addition to LibAnswers, we have also considered possible homegrown options like Microsoft Access and SharePoint List function.
We also use Springshare's LibWizard-Forms for media (DVDs, streaming) purchase requests (http://guides.library.unr.edu/libacq/mediarequest). This form is working well for us so far. The lower volume of media requests we receive makes it much more sustainable than the book form.
******
Thank you!
Paoshan
--------------
Paoshan Yue
Head, Electronic Resources & Acquisition Services
Mathewson-IGT Knowledge Center
University of Nevada, Reno
Reno, NV 89557
yue_at_unr.edu<mailto:yue_at_unr.edu> | 775.682.5599
http://knowledgecenter.unr.edu/
From: acqnet-l-bounces_at_lists.ibiblio.org<mailto:acqnet-l-bounces_at_lists.ibiblio.org> [mailto:acqnet-l-bounces_at_lists.ibiblio.org] On Behalf Of acqnet-l_at_lists.ibiblio.org<mailto:acqnet-l_at_lists.ibiblio.org>
Sent: Friday, August 14, 2015 6:50 AM
To: acqnet-l_at_lists.ibiblio.org<mailto:acqnet-l_at_lists.ibiblio.org>
Subject: [ACQNET-L] New order ticketing system
Hello out there,
Are any of you using a ticketing system to track and organize new orders (whatever the format - e, p, streaming, DVDs, mf, anything)? If you're using a third-party system and can recommend (or not), please share. If you're using a homegrown system and are able to share details, feel free to email me off-list.
Thank you!
Lisa
Lisa Mackinder | Head of Acquisitions and Collections Services
Alden Library | Ohio University
740-593-2707 | mackinde_at_ohio.edu<mailto:mackinde_at_ohio.edu>
Received on Mon Jun 27 2016 - 17:29:27 EDT