Re: [ALCTS-acqnet] Get It Now questions for acquisitions/ILL work

Hi,


We signed onto the Get It Now service this past summer and it really hasn't lived up to it's promise.  The license is no fee, but you do have to sign an agreement with CCC.  We use OCLC's WorldShare ILL service and the two do not work as smoothly as we had first thought.   We started with the mediated service model and had hoped to transition to the unmediated model, but am not so sure now.  Mainly, the problem that we have had is that, we'll order an article and CCC cancels the request, but we don't get the notice.  It's supposed to go to our ILL email, but it's not and I've been emailing back and forth with CCC and OCLC support about this.


Steve, if you could share the information that you mentioned below that would be helpful.


Rosemary


Rosemary Burgos-Mira, MS, MLIS
Electronic Resources Librarian
NYIT Wisser Library
Northern Boulevard
Old Westbury, New York 11568-8000
516-686-3790
516-686-1152 Fax
rburgosm_at_nyit.edu

________________________________
From: acqnet-request_at_lists.ala.org <acqnet-request_at_lists.ala.org> on behalf of Steve Oberg <steve.oberg_at_wheaton.edu>
Sent: Friday, February 26, 2016 6:09 PM
To: acqnet_at_lists.ala.org
Subject: Re: [ALCTS-acqnet] Get It Now questions for acquisitions/ILL work

Jacob,

First of all, I have no experience with CCC’s Get It Now service. Hopefully others who do, will respond. But they aren’t the only option for PPV. It depends on your requirements and the kind of publishers you want to work with. For example, have you considered working directly with publishers on PPV? Elsevier, Wiley, and Nature are three examples of publishers with robust institutional PPV services.

At my institution, we’ve taken this approach and we set things up to be unmediated from the very beginning. (One exception is Sage, because they can’t support anything but a mediated setup using an institutional credit card.) We also have the philosophy that our users shouldn’t have to know how access to an article is paid for, so we try to make the unmediated access as frictionless as possible. Anecdotally, we’ve heard that our cost-per-article average is lower than Get It Now, and we’ve been doing this for about five years.

I can point you to 2-3 presentations for more info. if you are interested.

Steve

Steve Oberg<http://www.wheaton.edu/Academics/Faculty/O/Steve-Oberg>
Assistant Professor of Library Science
Electronic Resources and Serials
Wheaton College (IL)
+1 (630) 752-5852

NASIG Executive Board Member-At-Large
[NASIG - http://www.nasig.org]

From: <acqnet-request_at_lists.ala.org<mailto:acqnet-request_at_lists.ala.org>> on behalf of "Nunnally, Jacob" <jin2107_at_tc.columbia.edu<mailto:jin2107_at_tc.columbia.edu>>
Reply-To: "acqnet_at_lists.ala.org<mailto:acqnet_at_lists.ala.org>" <acqnet_at_lists.ala.org<mailto:acqnet_at_lists.ala.org>>
Date: Friday, February 26, 2016 at 3:42 PM
To: "acqnet_at_lists.ala.org<mailto:acqnet_at_lists.ala.org>" <acqnet_at_lists.ala.org<mailto:acqnet_at_lists.ala.org>>
Subject: [ALCTS-acqnet] Get It Now questions for acquisitions/ILL work

Hi all,

I've been digging into Get It Now for a while now and one thing I've noticed is that the information on their website is vague, general. Even the case studies are general, which I find a little strange.

Anyway, could anyone who has setup Get It Now provide me with any kind of technical details - do this, don't do that kind of stuff?

I've been going around and around with their customer support, it seems like we're talking in circles:

1. What is the Pay Per Use licensing? Is this an actual signed license or a click-through?

2. What is meant by an Annual License? Is this something that we sign every year like other things we subscribe to? In what sense is it annual? Why isn't it just called "License"? I was told we don't pay an annual fee, then I was told we do pay an annual fee. Or do we sign the license once and it's good forever? This seem so simple but again it's talking in circles and vague information.

3. We're looking at mediated service to get things started, and based on how that goes we would consider going to unmediated. Any advice on this?

4. Any insight into pricing as opposed to regular subscriptions via journals and databases?

Thanks everyone, have a lovely weekend.

Kind regards,
Jacob

--
Jacob Nunnally, MA, MLS
Acquisitions and Materials Librarian
Columbia University
Teachers College Library
525 W. 120th St.
NY, NY 10027
jin2107_at_tc.columbia.edu<mailto:jin2107_at_tc.columbia.edu>