Re: Accessible Archives charging for systems upgrades?

From: <acqnet-l_at_lists.ibiblio.org>
Date: Mon, 27 Apr 2015 17:22:06 -0400
To: <acqnet-l_at_lists.ibiblio.org>
UMass Amherst was also charged the upgrade fee by AA. Though we've not
encountered this sort of fee before, we do get buried in access and
maintenance fees by many of our e-resources vendors - some vendors put a cap
on the total amount of fees we get charged (based on what we've
purchased/subscribed to); nevertheless, these fees are quite high
individually in some cases, and certainly in the aggregate in my opinion.

~Scott

 

______________________

Scott Stangroom

Acquisitions Coordinator

University of Massachusetts, Amherst

W.E.B. Du Bois Library

Acquisitions Dept.

154 Hicks Way

Amherst, MA 01003-9275

 <mailto:stangroom_at_library.umass.edu> stangroom_at_library.umass.edu

voice: 413.545.6724

fax: 413.545.6494

P Consider the environment and don't print this e-mail unless you really
need to.

 

 

 

 

From: ACQNET-L [mailto:acqnet-l-bounces_at_lists.ibiblio.org] On Behalf Of
acqnet-l_at_lists.ibiblio.org
Sent: Thursday, April 23, 2015 9:25 AM
To: 'acqnet-l_at_lists.ibiblio.org'
Subject: [ACQNET-L] Accessible Archives charging for systems upgrades?

 

Hi all,

 

I was surprised to find an invoice in my inbox this morning from Accessible
Archives for a system upgrade for all tracking software and hardware. I
checked our license agreement, and it does not say anything about ever being
charged for such a thing. And, none of our other vendors charge us for
systems upgrades. While I wait to hear back from them about the details of
this charge, I would like to know a) if others are being charged this fee by
Accessible Archives and b) if you have ever been charged by a vendor for a
systems upgrade.

 

I look forward to your comments!

 

Sally R. Krash

Head of Acquisitions 
Howard-Tilton Memorial Library 
Tulane University 

7001 Freret St. 
New Orleans, LA 70118

USA 

ph:  504-865-5690 
fax: 504-862-8556 

 <mailto:skrash_at_tulane.edu> skrash_at_tulane.edu 

 




_______________________________________________
ACQNET-L mailing list
ACQNET-L_at_lists.ibiblio.org
http://lists.ibiblio.org/mailman/listinfo/acqnet-l
Received on Tue Apr 28 2015 - 15:53:15 EDT