This kind of charge will happen with smaller vendors. I have had vendors charge for an upgrade fee on occasion.
Lisa Levitt
Lisa Levitt
Acquisitions Technician
John E. Jaqua Law Library
University of Oregon Libraries
1515 Agate St
1221 University of Oregon
Eugene, OR 97403-1221
541-346-3802
fax 541-346-1669
llevitt_at_uoregon.edu<mailto:llevitt_at_uoregon.edu>
lawacq_at_uoregon.edu<mailto:lawacq_at_uoregon.edu>
http://library.uoregon.edu/law
From: ACQNET-L [mailto:acqnet-l-bounces_at_lists.ibiblio.org] On Behalf Of acqnet-l_at_lists.ibiblio.org
Sent: Thursday, April 23, 2015 9:43 AM
To: acqnet-l_at_lists.ibiblio.org
Subject: Re: [ACQNET-L] Accessible Archives charging for systems upgrades?
We have received such an invoice as well. This is the first time that I have seen such a charge from a vendor. I'm really glad that someone put this out for discussion, as I was caught my surprise on this.
Susan F. Whitt
Dean of Library Services
Mary Livermore Library
University of North Carolina at Pembroke
Voice: 910.521.6212 Fax: 910.522.5703
susan.whitt_at_uncp.edu<mailto:susan.whitt_at_uncp.edu>
From: ACQNET-L [mailto:acqnet-l-bounces_at_lists.ibiblio.org] On Behalf Of acqnet-l_at_lists.ibiblio.org<mailto:acqnet-l_at_lists.ibiblio.org>
Sent: Thursday, April 23, 2015 9:25 AM
To: 'acqnet-l_at_lists.ibiblio.org'
Subject: [ACQNET-L] Accessible Archives charging for systems upgrades?
Hi all,
I was surprised to find an invoice in my inbox this morning from Accessible Archives for a system upgrade for all tracking software and hardware. I checked our license agreement, and it does not say anything about ever being charged for such a thing. And, none of our other vendors charge us for systems upgrades. While I wait to hear back from them about the details of this charge, I would like to know a) if others are being charged this fee by Accessible Archives and b) if you have ever been charged by a vendor for a systems upgrade.
I look forward to your comments!
Sally R. Krash
Head of Acquisitions
Howard-Tilton Memorial Library
Tulane University
7001 Freret St.
New Orleans, LA 70118
USA
ph: 504-865-5690
fax: 504-862-8556
skrash_at_tulane.edu<mailto:skrash_at_tulane.edu>
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Received on Thu Apr 23 2015 - 14:22:05 EDT