Re: Accessible Archives charging for systems upgrades?

From: <acqnet-l_at_lists.ibiblio.org>
Date: Thu, 23 Apr 2015 17:08:49 +0000
To: "'acqnet-l_at_lists.ibiblio.org'" <acqnet-l_at_lists.ibiblio.org>
Yes, Central Michigan University was charged as well.

From Iris: Thanks for the query. This is a one-time only invoice for all of the system upgrades that supports the MARC records - 1000's added annually, Counter Upgrades, all of the Discovery Services and requirements for various ip address upgrades etc.

Amie S. Pifer
CMU Library
Ph: 989-774-3031
Fax:  989-774-2145



From: ACQNET-L [mailto:acqnet-l-bounces_at_lists.ibiblio.org] On Behalf Of acqnet-l_at_lists.ibiblio.org
Sent: Thursday, April 23, 2015 9:25 AM
To: 'acqnet-l_at_lists.ibiblio.org'
Subject: [ACQNET-L] Accessible Archives charging for systems upgrades?

Hi all,

I was surprised to find an invoice in my inbox this morning from Accessible Archives for a system upgrade for all tracking software and hardware. I checked our license agreement, and it does not say anything about ever being charged for such a thing. And, none of our other vendors charge us for systems upgrades. While I wait to hear back from them about the details of this charge, I would like to know a) if others are being charged this fee by Accessible Archives and b) if you have ever been charged by a vendor for a systems upgrade.

I look forward to your comments!

Sally R. Krash
Head of Acquisitions
Howard-Tilton Memorial Library
Tulane University
7001 Freret St.
New Orleans, LA 70118
USA
ph:  504-865-5690
fax: 504-862-8556
skrash_at_tulane.edu<mailto:skrash_at_tulane.edu>



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Received on Thu Apr 23 2015 - 13:28:29 EDT