Hi all,
I was surprised to find an invoice in my inbox this morning from Accessible Archives for a system upgrade for all tracking software and hardware. I checked our license agreement, and it does not say anything about ever being charged for such a thing. And, none of our other vendors charge us for systems upgrades. While I wait to hear back from them about the details of this charge, I would like to know a) if others are being charged this fee by Accessible Archives and b) if you have ever been charged by a vendor for a systems upgrade.
I look forward to your comments!
Sally R. Krash
Head of Acquisitions
Howard-Tilton Memorial Library
Tulane University
7001 Freret St.
New Orleans, LA 70118
USA
ph: 504-865-5690
fax: 504-862-8556
skrash_at_tulane.edu<mailto:skrash_at_tulane.edu>
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Received on Thu Apr 23 2015 - 12:19:35 EDT