My next question is how would you argue that Technical Services is indeed a public service?
FWIW, I would say that nothing we do in any area of the library has meaning or value except to the degree that it helps our patrons. If you can't justify the value of your department in terms of service to the public, you probably can't justify the existence of the department. This is true regardless of whether the people who staff the department interact directly with members of the public — after all, the folks in Reference only interact with a tiny fraction of the public they serve.
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Rick Anderson
Assoc. Dean for Scholarly Resources & Collections
Marriott Library, University of Utah
Desk: (801) 587-9989
Cell: (801) 721-1687
rick.anderson_at_utah.edu
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Received on Tue Aug 27 2013 - 16:33:23 EDT