To all:
We we have started having a problem with UPS shipments from our vendor
Nedbook. We have never had customs charges and UPS fees levied against
shipments before and this has happened with two shipments, UPS demanding
payment by the recipient. The charges from U.S. customs are $30.00, for
their time and trouble to open them it seems, and UPS slaps on a $5.50
charge for their time and trouble. The boxes come with the packing lists on
the outside of the box removed.
We have corresponded with Nednook who are as puzzled as we are about this.
Anyone have this or something similar happen to them?
Thanks
Arlene Moore Sievers-Hill
Case Wester Reserve University
Kelvin Smith Library
Head, Acquisitions Dept.
10900 Euclid Ave
Cleveland, OH 44106
Telephone 216 368 3328
Fax: 216 368 3669
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Received on Mon Sep 21 2009 - 15:25:24 EDT