Hello All,
I'm posting to see if anyone is having the same problems with Baker and
Taylor's TS3 that we are. Our collection development team is having a lot of
issues in both the morning and afternoon with freezing, error screens,
and/or searches that go nowhere (the proverbial "blue screen of death"). In
addition, the duplicate checking feature has been running extremely slowly
(it can take up to a minute for the information to load).
We've had other issues with B&T in the past (mostly dealing with EDIFACT
invoices, etc.) and receive many books with processing errors. We're
currently thinking of trying Ingram as an alternate vendor, but I'd like to
see if they are any better.
Please let me know if you are having any of the same problems, and if so,
did you leave Baker and Taylor? Do you prefer another vendor? We'd love to
know!
Thanks!
Leila
--
Leila Jacobs
Acquisitions Clerk
Lawrence Public Library
707 Vermont Street
Lawrence, KS 66044
785-843-0230x127
785-843-0700 fax
ljacobs_at_lawrence.lib.ks.us
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Received on Sun Feb 15 2009 - 14:27:33 EST