(1)---------------------------------------------
Date: Sun, 18 May 2008 19:52:25 -0400 (EDT)
From: Mary Jane Deighan <deighanj_at_erau.edu>
Subject: RE - Replacement Costs for Lost Materials
Our library also allows patrons to bring in the exact book
they lost and we waive the replacement cost but still charge
the processing fee of $15. For others who do not want to buy
an exact replacement, we check BIP to get the current selling
price and then add $15 for processing. Many of the books
from our library are irreplaceable, so for ones not found in
BIP, we charge $75 plus the $15 processing fee. That normally
gets them digging for the book and bringing it back.
Jane Deighan
Embry-Riddle Aeronautical University
Hunt Library
Daytona Beach, FL 32114
(2)---------------------------------------------
Date: Mon, 19 May 2008 08:43:24 -0400
From: George Flexman <GFlexman_at_imcpl.org>
Subject: RE - Replacement Costs for Lost Materials
We keep the retail price for all items, or a default
amount for everything pre-computer, in our ILS and we
charge our patrons that plus a $5 processing fee.
George Flexman
Manager, Order Service Section
Indianapolis-Marion County Public Library
317-275-4716
fax: 317-269-5319
(3)---------------------------------------------
Date: Mon, 19 May 2008 08:50:27 -0400
From: Stella Sandy <Stella.Sandy_at_sta.uwi.edu>
Subject: RE - Replacement Costs for Lost Materials
Here at the University of the West Indies, St.
Augustine Campus. We use the cost of the book and
a replacement fee. Usually we take the price
from Blackwell's or BIP.
I am very much interested in how others respond.
Regards
Stella Sandy
Librarian II
Head, Serials and Acquisitions
(4)--------------------------------------------
Date: Mon, 19 May 2008 09:22:33 -0400
From: Beth Jacoby <bjacoby_at_ycp.edu>
Subject: RE - Replacement Costs for Lost Materials
We used to charge a flat replacement fee plus a $15
processing fee. That resulted in people complaining that
they were paying too much for cheap paperback versions.
We changed our flat-cost policy when a very expensive
book was lost and the flat rate didn't come anywhere close
to covering the replacement costs.
We dropped the flat-cost policy and now look up a replacement
cost and tack on the processing fee. It's a bit more work,
especially if a title is out of print, but it's fairer all
the way around. We also allow the person who lost the item
to buy his own copy as long as it's an acceptable edition and
in good condition. In those cases, we still charge the
processing fee.
Beth Jacoby
Collection Development Librarian
Schmidt Library
York College of Pennsylvania
441 Country Club Road
York, PA 17405-7199
Phone: 717-815-1950
Email: bjacoby_at_ycp.edu
(5)--------------------------------------------
Date: Mon, 19 May 2008 10:47:30 -0400
From: Susan Anderson <sanderson_at_mail.ewu.edu>
Subject: RE - Replacement Costs for Lost Materials
We have a standard fee of $81.00 plus a $5 processing fee. We allow
patrons to purchase a
replacement copy IF it is an exact replacement. However, most patrons
don't understand
the concept of edition, so we are leery of letting patrons purchase a
replacement.
Regards,
Sue
Sue Anderson
Acquisitions and Electronic Resources Librarian
Eastern Washington University Libraries
816 F Street
Cheney, WA 99004
Telephone: 509-359-7032
Fax: 509-359-2476
(6)--------------------------------------------
Date: Mon, 19 May 2008 11:15:12 -0400
From: Brady Shuman <Brady.Shuman_at_covenantseminary.edu>
Subject: RE - Replacement Costs for Lost Materials
We charge cost of the book (using Amazon or bookfinder)
+ $25 processing fee. We have a $45 minimum (which means
we never charge a patron less than $45 total). Our policy
is to not allow patrons to purchase a lost book and then just
give us the purchased copy, but, as always, we've
made a few exceptions (particularly for faculty).
S. Brady Shuman
Technical Services Specialist
Buswell Library
Covenant Theological Seminary
12330 Conway Road
St. Louis, MO 63141
(314)-392-4105
(7)--------------------------------------------
Date: Mon, 19 May 2008 11:23:25 -0400
From: Michael E. Wright <michael-wright_at_uiowa.edu>
Subject: RE - Replacement Costs for Lost Materials
University of Iowa charges $70 for lost/ruined materials,
based on the $68.36 average price from our primary book
vendor, YBP. There's no processing fee, but any fines
accrued still apply.
Michael Wright
Head, Acquisitions and Rapid Cataloging
The University of Iowa Libraries
(8)--------------------------------------------------
Date: Mon, 19 May 2008 16:03:17 -0400 (EDT)
From: Kate G. Sathi <KSathi_at_slpl.org>
Subject: RE - Replacement Costs for Lost Materials
I'm very interested to hear what others do. We currently charge
the list price for the item. Charges for damaged materials are another case
entirely.
Kate Sathi
Manager of Acquisitions and Collection Development
St. Louis Public Library
1301 Olive St.
St. Louis, MO 63103
T: 314-539-0328
www.slpl.org
(9)---------------------------------------------------
Date: Mon, 19 May 2008 16:09:48 -0400
From: Rosemary Burgos-Mira <Rosemary.Burgos-Mira_at_liu.edu>
Subject: RE - Replacement Costs for Lost Materials
At both universities that I have worked at, one as head of access
services, there is a standard fee that is charged for replacement of
library materials-$50.00 In case the person finds the material after
paying a $10.00 processing fee is charged. The rationale is that you
lose money with some books and gain with others.
Rosemary Burgos-Mira
Acquisitions/Gifts Librarian
Assistant Professor
LIU -CW Post Campus
720 Northern Blvd.
Brookville, NY 11548
516-299-3526
516-299-2470-Fax
rosemary.burgos-mira_at_liu.edu
(10)--------------------------------------------------
Date: Mon, 19 May 2008 17:22:13 -0400
From: Marynelle Chew <chewm_at_byuh.edu>
Subject: RE - Replacement Costs for Lost Materials
>How do you determine what to charge users to replace library materials
>they've lost? Do you charge a standard fee?
We have an initial $60 default on their notice to get their attention so
they'll come in to talk to us. At that point we'll get the true price,
assuming it's in print, so they can make arrangements to pay. If the book is
truly out of print--no used copies available for purchase--we charge the $60
default. Sometimes we tell them to keep looking for the book. 9 times out of
10 they find it. You should also know we don't charge overdue fines. We
found it really made no difference in the timely return of books.
>A standard fee plus a processing fee?
Standard fee, usually no. Processing fee, yes. We attach a $10
non-refundable fee to the actual replacement price. Our policy is if they
find the book within 6 months of paying, then they should return the book
and we'll refund all but the processing fee.
>Do you use sources such as Amazon, BIP, Alibris to determine the price and
THEN add the processing fee.
Yes. We use all these plus our usual vendors to shop around for the best
price for students, which includes tax and s/h (if any).
>Do you allow users to purchase the lost item?
Not any more. Too often they purchased the wrong edition (i.e. abridged, 2nd
ed. when they lost the 4th, etc.) or the cheapest used copy they could find
(often in a condition we would not accept as a gift) or the wrong title. We
tell them we have vendor discounts and we will apply them to their benefit.
Sometimes faculty members will bring a replacement and we generally don't
argue with them if it's a new copy.
Wishing you a joyful day!
Marynelle
~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~*~
Marynelle Chew
Head, Technical Services
Joseph F. Smith Library
Brigham Young University-Hawaii
55-220 Kulanui St. #1966
Laie, HI 96762
Ph: (808) 675-3863
Fax: (808) 675-3877
chewm_at_byuh.edu
-----Original Message-----
Date: Thu, 08 May 2008 09:52:03 -0400
From: Maureen James-Barnes <mejames_at_ualr.edu>
Subject: Replacement Costs for Lost Materials
Colleagues,
How do you determine what to charge users to replace library materials
they've lost? Do you charge a standard fee? A standard fee plus a
processing fee? Do you use sources such as Amazon, BIP, Alibris to
determine the price and THEN add the processing fee. Do you allow
users to purchase the lost item? Currently we use Amazon, BIP etc to
determine the cost and add a processing fee. We are investigating moving
to a standard fee and want to know what other libraries charge. We are
interested in the method of replacement and the fees charged.
If there is interest I will summarize.
Thank you.
Maureen E. James
Head, Collection Development
Ottenheimer Library
University of Arkansas at Little Rock
2801 South University
Little Rock, AR 72204
501-569-8816 (V)
501-569-3017 (F)
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Received on Sun May 25 2008 - 15:32:08 EDT