Date: Mon, 31 Mar 2008 15:23:33 -0500
From: Sarah D. Tusa (Lamar U.) <Sarah.Tusa_at_lamar.edu>
Subject: Amazon.com billing problems
Hi,
I finally remembered to re-subscribe to ACQNET after too many years.
What spurred me on,
finally, is a problem with Amazon.com. When we try to use our
procurement card, it works sometimes,
and sometimes it gets rejected by Amazon.com. We received a message from
them several months
ago indicating that we had to have an account through GE Money Bank in
order to use purchase orders.
That was bad enough, but now they don’t send invoices, so my
direct-apply person has been printing an
invoice from the My Account page (or somewhere thereabouts.) That
version of the invoice, however,
does not have the remit-to address, so she has been writing or typing
the remit-to address that is indicated
on the Amazon.com site. This practice does not make our Accounts Payable
people happy.
Has anyone else had problems with Amazon.com – particularly with billing
-- lately?
Sarah Tusa, Associate Professor
Coordinator of Collection Development & Acquisitions
Mary & John Gray Library, Lamar University
PO Box 10021
Beaumont, TX 77710-0021
Ph: 409/880-8125
Fax: 409/880-8225
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Received on Sun Apr 20 2008 - 16:44:15 EDT