ACQNET: RE - Recommendations for consultants: Summary of responses

Date: Mon, 03 Mar 2008 17:09:42 -0500
From: Lauren Corbett (Emory U. ) <lcorbet_at_emory.edu>
Subject: RE - Recommendations for consultants: Summary of responses

Joan Conger has an excellent book that may give you a little insight 
into her understanding of workflow:
> Personal author: 	*Conger, Joan E. 
> <http://www.library.emory.edu/uhtbin/cgisirsi/8rX29UMj2U/GENERAL/238040348/18/X100/XAUTHOR/Conger,+Joan+E.>* 
>
> Title: 	*Collaborative electronic resource management : from 
> acquisitions to assessment / Joan E. Conger. 
> <http://www.library.emory.edu/uhtbin/cgisirsi/NhHeDuE0lk/GENERAL/238040348/18/X245/XTITLE/Collaborative+electronic+resource+management+:>* 
>
> Publication info: 	*Westport, Conn. : Libraries Unlimited, 2004.*
> Physical description: 	*xii, 249 p. : ill. ; 24 cm.*
> ISBN: 	*1591581141 
> <http://labs.oclc.org/xisbn/liblook?baseURL=http://www.library.emory.edu&opacID=sirsi6&isbn=1591581141> 
> (pbk. : alk. paper)*
> Subject: 	*Libraries--Special collections--Electronic information 
> resources. 
> <http://www.library.emory.edu/uhtbin/cgisirsi/dWbAGFqlV7/GENERAL/238040348/18/X650/XSUBJECT/Libraries+Special+collections+Electronic+information+resources.>* 
>
> Subject: 	*Electronic information resources--Management. 
> <http://www.library.emory.edu/uhtbin/cgisirsi/dWbAGFqlV7/GENERAL/238040348/18/X650/XSUBJECT/Electronic+information+resources+Management.>* 
>
> Subject: 	*Library administration. 
> <http://www.library.emory.edu/uhtbin/cgisirsi/SMUMbfk2fu/GENERAL/238040348/18/X650/XSUBJECT/Library+administration.>* 
>
> Bibliography note: 	*Includes bibliographical references and index.*
>

Lauren Corbett
Head of Acquisitions
Emory University -- Woodruff Library
ph: 404 712 1818
fax: 404 727 0408
AIM laurencorbett7

---Original message:
Date: Tue, 12 Feb 2008 11:08:10 -0500
From: Cherry B Luedtke <clue_at_austincc.edu>
Subject: RE - Recommendations for consultants: Summary of responses

Hello,

In January, I posted an inquiry on several discussion lists.

The text of my inquiry was edited to match the interests of each list:

Has anyone recently worked with consultants to review/assess system 
support,
work flow, governance, and/or organizational structure in Technical 
Services?

Has anyone recently worked with consultants to review/assess Technical
Services, organization structure and communication, revising work flow and
job descriptions? We will be reviewing all aspects of the department, 
with a
focus on integrated system maintenance and support.

Thank you for all of the responses.  I received referrals and good 
advice on
selecting a consultant.
I received a total of 11 recommendations for R2, some specifically
identifying the consultants from that firm.  Here is a list of the
recommended consultants.

R2 Consulting - 6
R2 Consulting (Rick Lugg and Ruth Fischer) - 5
Deb Johnson - Johnson and Johnson Consulting - 1

Fanning Howey and Associates - 1

Dr. Stephen Wright, University of Ohio - 1

Bob Smith, Robert Smith and Associates, Medina, OH - 1

I also received the names of two people, but the librarians providing the
referrals had not worked directly with the consultants:
Laurie Phillips
Joan Conger

Thanks again for your interest and comments.


Cherry Beth Luedtke
Head Librarian - Technical Services
Austin Community College
Pinnacle Campus
7748 Highway 290 W
Austin TX 78736

ph 512.223.8682
fax 512.223.8611

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