ACQNET: Direct ordering vs. third-party sites

From: Eleanor Cook <cookei_at_appstate.edu> Date: Sun, 19 Nov 2006 12:40:12 -0500 To: acqnet-l_at_listproc.appstate.edu

Date:  Mon, 06 Nov 2006 16:37:49 -0500
From:  Charles Hillen (Getty Research Institute)  <CHillen_at_getty.edu>
Subject:  Direct ordering vs. third-party sites

I've recently encountered an issue with which I need some wider
perspective.  A couple of OP dealers with whom we've done business for
many years have expressed their expectation that we always order
directly from them rather than buying from them through a third-party
site, such as Alibris.  Both of the dealers complained about the site's
"expensive fees/charges that they have to pay."  They seem to feel OK
about making this demand due to our long history of ordering from them.

I find it problematic to accomodate these vendors' concerns.  Has
anyone come across this problem and, if so, how did you deal with it?

Thanks,

~Charles

Charles F. Hillen
Head of Acquisitions
Research Library
The Getty Research Institute
1200 Getty Center Dr.  Suite 1100
Los Angeles  CA   90049-1688
Tel: (310) 440-6682
Fax: (310) 440-7779
E-mail: chillen_at_getty.edu 

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