Date: Wed, 10 Aug 2005 14:03:30 -0400
From: Daniel Phelan (Ryerson Univ.) <dphelan_at_ryerson.ca>
Subject: RE - Operational Review of Technical Services Dept.
Though dated, these may be a good source of information:
Outsourcing Library Technical Services Operations: Practices in
Academic, Public, and
Special Libraries. Eds. Karen A. Wilson and Marylou Colver. Chicago:
ALA, 1997. 239p. $38
($34.20 ALA members) (ISBN 0-8389-0703-2). LC 97-22901.
And:
<>Library Technical Services, Operations and Management - Irene Godden
(Editor)
The Libraries - Colorado State University - Fort Collins, Colorado
Series: Library and Information Science
ISBN: 0-12-287041-7
Publication Date: 28 June 1991 Price: $99.95
Daniel F. Phelan
Manager
Collection Services Team
Ryerson University
Library
350 Victoria Street
TORONTO, ON M5B 2K3
Tel: 416-979-5146
Fax: 416-979-5215
Cell: 905-330-4241
Email: dphelan_at_ryerson.ca
[READERS PLEASE NOTE: If you want to request information - please wait
until Carmen has
returned from vacation - Eds.]
Date: Thu, 11 Aug 2005 09:20:03 -0400
From: Carmen Königsreuther Socknat (Univ. of Toronto)
<carmen.socknat_at_utoronto.ca>
Subject: RE - Operational Review of Technical Services Dept.
Good day list members:
<>As I am going on vacation until September 7th, I would like to thank
the members of the list who
responded to my query regarding a review of technical services. You have
all been very helpful and
your responses have been extremely useful. Although I promised to
summarize for the list, I now find
that this subject does not lend itself to a meaningful overview. As a
compromise, I invite interested
individuals to contact me off-list and I can forward some of the more
relevant documentation I have received.
All documentation forwarded is with the permission of the original sender.
Sincerely
Carmen Socknat
<<<<<<<<<<<<<<<<<<<<<<<<<<<<<
Carmen Königsreuther Socknat
Head, Bibliographic Services
Victoria University Library
71 Queen's Park Crescent E.
Toronto, ON M5S 1K7 Canada
416-585-4466 416-585-4591 (fax)
carmen.socknat_at_utoronto.ca
http://library.vicu.utoronto.ca
> >>>>>>>>>>>>>>>>>>>>>>
Original posting: --------------------------
Date: Fri, 05 Aug 2005 16:29:29 -0400
From: Carmen Socknat(Victoria Univ.)<carmen.socknat_at_utoronto.ca>
Subject: ACQNET: Operational Review of Technical Services Dept.
Good day:
I have been asked to do an operational review of my department,
Which includes both acquisitions and cataloguing. In looking at the
literature, I have come up with some mention of self-studies, but
these tend to be facilitated retreats. There are also articles on
reviews/evaluations of departments in terms of coping with budget
and staff cuts, but this doesn't seem to fit my situation either.
Lastly, I have found an article dealing with performance measurement
for acquisitions departments where you compare and rate yourself
according to an "ideal", but this also seems unsatisfactory.
I was wondering if anybody has done an operational review of his/her
acquisitions or technical services department and would be willing to
share methods, outcome, tips, etc.
If you wish to respond to me off-list I can summarize for the list.
With thanks for any assistance
Carmen Koenigsreuther Socknat
Head, Bibliographic Services
Victoria University Library
71 Queen's Park Crescent E.
Toronto, ON M5S 1K7 Canada
416-585-4466 416-585-4591 (fax)
carmen.socknat_at_utoronto.ca
http://library.vicu.utoronto.ca
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Received on Sat Aug 13 2005 - 20:00:31 EDT