ACQNET: Operational Review of Technical Services Dept.

[The Editor bids readers aloha with this posting.]

Date: Fri, 05 Aug 2005 16:29:29 -0400
From: Carmen Socknat(Victoria Univ.)<carmen.socknat_at_utoronto.ca>
Subject: ACQNET: Operational Review of Technical Services Dept.

Good day:
I have been asked to do an operational review of my department,
Which includes both acquisitions and cataloguing. In looking at the
literature, I have come up with some mention of self-studies, but
these tend to be facilitated retreats. There are also articles on
reviews/evaluations of departments in terms of coping with budget
and staff cuts, but this doesn't seem to fit my situation either.

Lastly, I have found an article dealing with performance measurement
for acquisitions departments where you compare and rate yourself
according to an "ideal", but this also seems unsatisfactory.

I was wondering if anybody has done an operational review of his/her
acquisitions or technical services department and would be willing to
share methods, outcome, tips, etc.

If you wish to respond to me off-list I can summarize for the list.
With thanks for any assistance

Carmen Koenigsreuther Socknat
Head, Bibliographic Services
Victoria University Library
71 Queen's Park Crescent E.
Toronto, ON  M5S 1K7  Canada
416-585-4466   416-585-4591 (fax)
carmen.socknat_at_utoronto.ca
http://library.vicu.utoronto.ca





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