Measuring Productivity in Acquisitions Department

From: Thelma Diercks <thelma_at_hawaii.edu> Date: Mon, 30 Aug 2004 13:31:28 -1000 (HST) To: Acqnet <acqnet-l_at_listproc.appstate.edu>

Date: Fri, 13 Aug 2004 16:38:02 -0400
From: Mary Wilke (Center for Research Libraries) <wilke_at_crl.edu>
Subject: Measuring Productivity in Acquisitions Department

With recent greater emphasis being placed on measurable workout in
the library I worked at, I am wondering if anyone knows of, or can
direct me to, a source or sources which would help with the following
questions:

1) How many orders should a paraprofessional be able to place in a
certain amount of time?

2) How long should pre-order verification take?

3) How long should it take to receive and process and order for a
single item?  For a multiple part item, say with 50 pieces?
100 pieces?

I would greatly appreciate any help in this direction.

Thank you in advance,
Mary

Mary I. Wilke
Center for Research Libraries
6050 S. Kenwood Ave.
Chicago, IL 60637-2804
Tel: (773)955-4545 ext. 351
Fax: (773) 955-4339
Email: wilke_at_crl.edu
http://www.crl.edu

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