Date: Sun, 08 Sep 2002 21:18:09 -0400
From: Kim Laird (Library of MI) <klaird_at_michigan.gov>
Subject: RE - "Rush" orders
Because we serve legislators & state government, requests from people in
our main constituency very often are rushes. These we try to get in
within 24 hours. We get a discount from the local bookstores, so we'll
try there first.
Ingram gets orders to us within 2-3 days, so if the selectors say that
it is a rush, but also that they'd like it within a week, we purchase
from Ingram.
On the other hand, since we started using procurement cards (credit
cards), our turnaround time for orders has dropped to something like 2
weeks. When we used Yankee & Emery-Pratt, average turnaround time was 8
weeks. Nowadays, our selectors don't worry so much about whether orders
will arrive in a timely fashion or not.
Kim Laird, Acquisitions & Periodicals Librarian, Technical Services,
Library of Michigan, Dept. of History, Arts, and Libraries,
PO Box 30007, Lansing, MI 48909 or
702 W. Kalamazoo, Lansing, MI 48915
klaird_at_michigan.gov (FAX) 517-373-9438 or (Text phone only, TDD)
517-373-5866.
Office HOURS: 7:30a.m. - 4 p.m. http://www.libraryofmichigan.org
Received on Sun Sep 22 2002 - 13:39:46 EDT