Re: The Return of Cards?

From: john g marr <jmarr_at_nyob>
Date: Wed, 9 Oct 2013 14:33:25 -0600
To: NGC4LIB_at_LISTSERV.ND.EDU
On Wed, 9 Oct 2013, Chad Roseburg wrote:

> Fair enough --- it does get a bit off-topic and troll-esque in here now 
> and then. I think that "voting by participation" -- by interjecting what 
> we'd I'm interested in what real librarians are using and creating to 
> accomplish some of the goals discussed in this very thread ... [e.g] 
> training and interacting with patrons maybe?

Hi Chad:

  Since we deal with information, administrators, vendors, governments 
(e.g. politicians), the public, media distortion, and one another (etc.), 
the best training around is "mediation training." You can get from it a 
very clear understanding of the nature of disputes, disagreements, 
miscommunication and effective communication practices. Another useful 
skill to develop/teach is "active listening." And my favorite practice is 
learning/teaching about the known logical and cognitive fallacies 
(starting with articles in Wikipedia and examples from the media).

Cheers!

jgm

  John G. Marr
  Cataloger
  CDS, UL
  Univ. of New Mexico
  Albuquerque, NM 87131
  jmarr_at_unm.edu
  californiastop_at_hushmail.com

     ** Forget the "self"; forget the "other"; just
consider what goes on in between. **

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Received on Wed Oct 09 2013 - 16:33:56 EDT