>
> 2. We probably disagree on what "the needs of patrons" are. I see "patrons"
> in our narrow world as people who need unambiguous information (which is
> everyone) and ways of obtaining it, often without realizing how needful they
> are.
This is my target customer, they are world wide, they often own an old
item they want information on.
I have seen people say that the customer should arrive at the door and ask.
12000 mile drive for the man in Australia who wanted information on his magneto
All the customer needs to do is put a few keywords and the right part
number into his favorite search engine
and he finds me if I am one of the few to have the information.
I USE google in the same way they use me to ad adverts. we both win
I also beat out those other libraries too lazy to provide an online catalogue.
Dave Caroline
Received on Mon Jul 29 2013 - 18:54:21 EDT