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From: Next generation catalogs for libraries [mailto:NGC4LIB_at_LISTSERV.ND.EDU] On Behalf Of B.G. Sloan
Janet Hill noted: "...we should be very very careful about generalizing about 'what users actually want or need.'"
Point well taken. But it does make me wonder: what DO we know about what users actually want or need? Isn't it in our best interests to be well versed in users' true wants and needs? But do we actually know? If yes, where is this documented? If no, why don't we know?
Dumb question, maybe. But I'm curious.
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To which I reply: It's not a dumb question. In is probably THE question. And we spend too little time and too few resources addressing it.
janet
Janet Swan Hill, Professor
University of Colorado Libraries, CB184
Boulder, CO 80309
janet.hill_at_colorado.edu
*Anti-intellectualism has been a constant thread winding its way
through our political and cultural life, nurtured by the false notion
that democracy means that my ignorance is just as good as your
knowledge.*
- - Isaac Asimov
Received on Thu Aug 11 2011 - 16:59:20 EDT