Re: Need for change (Was: dates)

From: James Weinheimer <weinheimer.jim.l_at_nyob>
Date: Sat, 30 Jul 2011 16:00:14 +0200
To: NGC4LIB_at_LISTSERV.ND.EDU
On 30/07/2011 14:46, Joe Hourcle wrote:
<snip>
> On Jul 29, 2011, at 7:48 PM, john g marr wrote:
>> This image also chracterized around half of the electorate (pretty important people who run all of our lives and budgets), who simply do not understand the issues or the complexities of political rhetoricbeyoind sound-bites.
> Um ... electorate == people who can vote.
> Most of 'em don't vote, and most of them don't consider library funding to
> be the main issue when electing delegates.
</snip>

While I certainly have my own political viewpoints, in these kinds of 
discussions I feel that political statements are more divisive than 
anything else. In the case of libraries and their future, it goes beyond 
politics: be they free market capitalists or state-planning communists, 
anarchists or monarchists, it would seem that all have an equal need and 
desire for reliable information that they can access easily and quickly. 
As Joe points out, it is a part of public education and community 
development, which is in all people's interest along the entire range of 
political beliefs.

Attached to this however, is the need to build tools that people want 
and need. This means finding out what those users want and need so that 
you can build those tools. People have never liked to be confronted 
with: this is the product/service/whatever that we make and you have to 
use it or do without. The only time this "works" is when people are 
dealing with a monopoly, since their only choice is to literally do 
without. Libraries had a "monopoly" for a long time but that monopoly 
went away.

It wasn't all because of the growth of the world wide web. Maybe I'm a 
little slow, but a movie came out only a few years ago that had a big 
impact on me. I remembering seeing that movie "Night at the museum" 
where the museum exhibits come to life in the Natural History Museum at 
night and our hero, the nightwatchman, wants to learn more about those 
dinosaurs, statues, and other things. So where does he go? To Barnes and 
Noble! I almost fell out of my seat since in my naivety I thought he 
would go to the library! I realized I was dating myself. Then I 
remembered how the Barnes and Nobles had always been so full, and that 
libraries have been trying to become more like Barnes & Noble type 
bookstores for a long time now. Times were changing a lot back in the 
1990's and now, the situation is changing again as the big chains have 
problems. When the World Wide Web showed up it was a one-two punch that 
has staggered the entire field of librarianship.

So, I don't think it's as much a matter of convincing people that they 
need libraries so much as that we build tools that they will provide 
information that *they clearly need* and that they can use easily. Maybe 
people don't know about the services libraries offer and need additional 
information, but you can't--and shouldn't try--to convince people that 
they need libraries when they believe that they don't--it's insulting.  
Far more productive would be to show people that we are changing, 
building tools that will help them find at least some things more easily 
and that, if we had the resources, we could do so much more, then that 
is an argument that people may find convincing, not only in municipal 
and state governments, but in foundations, companies and other 
organizations.

By far, the main tool that a library has is its library catalog, which 
is currently based on old thinking and just not very relevant to many 
people's needs today. It was built and designed in another time, for 
another world. Realize I am talking about the *catalog itself*--how it 
works and what it assumes--NOT the individual catalog records, which are 
incredibly under-utilized. As a result, it is unfortunately very 
difficult to demonstrate how the library is changing.

It's a tough time.

-- 
James Weinheimer  weinheimer.jim.l_at_gmail.com
First Thus: http://catalogingmatters.blogspot.com/
Cooperative Cataloging Rules: http://sites.google.com/site/opencatalogingrules/
Received on Sat Jul 30 2011 - 10:02:02 EDT