Although this report is a couple of years old, it's an interesting example of how one library decided to find out how students actually USE the library, rather than assuming that librarians already knew how students use the library. Studying Students: The Undergraduate Research Project at the University of Rochester: http://bit.ly/aWeshT And a related webcast...Glimpsing the Future through User Studies: http://bit.ly/cWFnOp Bernie SloanReceived on Wed Aug 04 2010 - 15:39:21 EDT