Re: Designing future "catalogs" - where do the users come in?

From: Karen Coyle <lists_at_nyob>
Date: Fri, 23 Apr 2010 10:38:20 -0700
To: NGC4LIB_at_LISTSERV.ND.EDU
Quoting "B.G. Sloan" <bgsloan2_at_YAHOO.COM>:

>  
> Every now and then I'm struck by the notion that library systems,   
> generally, are designed BY librarians FOR librarians. I've had some   
> people argue with this notion in the past, saying some library   
> systems are difficult for even librarians to use. :-)
>  
> But I think you all get my drift...where in the process of designing  
>  a new "catalog" does user (patron) input come in? If the user's   
> perspective doesn't come into play until the usability testing   
> stage, that's probably too late.
>  
> I'll focus my question on one particular type of library as an   
> example. Has anyone ever focused on the information-seeking behavior  
>  of students and faculty when developing the requirements for a   
> "catalog" for an academic library?
>

Not precisely what you are looking for, but I often make use of this
   http://kcoyle.net/temp/behaviors.jpg
as a comparison to the FRBR tasks. It comes from a Mellon project, and  
if I dig I can get you a link to that.

kc
-- 
Karen Coyle
kcoyle@kcoyle.net http://kcoyle.net
ph: 1-510-540-7596
m: 1-510-435-8234
skype: kcoylenet
Received on Fri Apr 23 2010 - 13:39:25 EDT