> When we did just a bit of (not statistically valid sample, qualitative) user
> interviews, we were surprised to find that not only were our users very
> diverse, but the user's academic "role" (faculty, staff, grad student,
> undergrad) did NOT seem to be predictive of what "kind" of user they were.
I have also similar (anecdotal) evidence within product usability
testing sessions and elsewhere. I tend to think of academic roles as
informing content and overall strategy while more cross-cutting
groupings (like Alan Cooper's "Perpetual Intermediates") roles as
being more useful in considering design implementation details.
Received on Wed Mar 31 2010 - 10:07:05 EDT