Interesting piece in last month's Library Journal about ditching standard library classification schemes in favor of more "user friendly" schemes like BISAC:
http://www.libraryjournal.com/article/CA6698264.html
"According to Marshall Shore...the issue isn't which system is superior; it's about the user's experience. When interviewing nonusers, he reports, 'I heard over and over 'those numbers scare me,' 'I don't understand them,' 'they make me feel stupid.' The goal of having a BISAC-based scheme is to put customers at ease and help them become more self-sufficient and comfortable using the library.'”
Bernie Sloan
Received on Tue Nov 10 2009 - 17:48:48 EST