If there are those who have not read Scott Plutchak's articles on "the inept and satisfied end user," I highly recommend them. I don't think the original, from 1989, is online, but here is a 2005 consideration of the topic: <http://www.ncbi.nlm.nih.gov/pmc/articles/PMC545111/> Mike www.crj-online.org www.jazzdiscography.comReceived on Thu Oct 29 2009 - 08:03:05 EDT