Re: Stats showing impact of Next Gen Catalog ?

From: Corey Harper <corey.harper_at_nyob>
Date: Fri, 9 Oct 2009 19:42:27 -0400
To: NGC4LIB_at_LISTSERV.ND.EDU
Hi Bernie,

I believe the answer to your question is yes.  I cannot think of 
anything that has changed between 9/08 and 9/09 that would account for 
this change in traffic patterns.  Neither could any of our systems 
administrators.

Thanks,
-Corey

B.G. Sloan wrote:
> �
> And this is an apples-to-apples comparison, right? It's not just a case of stats changing because the system is doing things in different ways than it did before?
> �
> Bernie Sloan
> 
> --- On Fri, 10/9/09, Corey Harper <corey.harper_at_NYU.EDU> wrote:
> 
> 
> From: Corey Harper <corey.harper_at_NYU.EDU>
> Subject: Re: [NGC4LIB] Stats showing impact of Next Gen Catalog ?
> To: NGC4LIB_at_LISTSERV.ND.EDU
> Date: Friday, October 9, 2009, 6:43 PM
> 
> 
> Dear All,
> 
> Sorry for the delayed foray into this thread.
> 
> NYU is finding something similar to NLA's experience. We implemented ExLibris' Primo in September 2008, and spent much of the following year fine-tuning (and debugging) the service and providing instruction in its use.
> 
> Below are some statistics comparing September 2008 and 2009, the month we rolled out a "next-gen" tool, and the first month of the new year. The session information is very intriguing.
> 
>> Average Number of Sessions Per Day
>> � Sept 2008� � � � 4000
>> � Sept 2009� � � � 10200
>>
>> � Average Length of Session
>> � Sept 2008� � � � 15 minutes
>> � Sept 2009� � � � 6 minutes
> 
> We didn't track the length of session before 2008, but the following numbers for previous Septembers show that 2009's usage patterns differ greatly from those of our old OPAC:
> 
>> Average Number of Sessions Per Day
>> Sept 2006� � � � 4500
>> Sept 2007� � � � 3333
> 
> Clearly, our system is getting *much* more use this semester than our historic baselines for the start of the term, and the decreased length of session implies that they are finding what they need more quickly than they did when we first launched the new tool.� It would be very interesting to see that data for our old OPAC, though I don't believe we collected it at that time.
> 
> Best,
> -Corey
> 
> 
> Warwick Cathro wrote:
>> The National Library of Australia implemented VuFind in May 2008 to replace our previous (Voyager) OPAC:
>> http://catalogue.nla.gov.au/
>> The usage of our catalogue in the year July 2008 to June 2009 was 140% higher than in the previous year, with 20.9M catalogue searches compared to 8.7M in the previous year.
>>
>> We are hoping for a similar response to the renovation of our national collection discovery service (which combines eight existing services) when we release it in November 2009:
>> http://sbdsproto.nla.gov.au/
>>
>> Warwick Cathro
>> National Library of Australia
>>
>> -----Original Message-----
>> From: Next generation catalogs for libraries [mailto:NGC4LIB_at_LISTSERV.ND.EDU] On Behalf Of Kyle Banerjee
>> Sent: Friday, 25 September 2009 7:49 AM
>> To: NGC4LIB_at_LISTSERV.ND.EDU
>> Subject: Re: [NGC4LIB] Stats showing impact of Next Gen Catalog ?
>>
>>> I seem to remember that some libraries using worldcat local reported
>>> an increase in interlibrary loan activity. There may an argument here
>>> that if there were a more transparent way across all libraries to see
>>> holdings easily/centrally from within the catalog that circulation
>>> would increase, a rising tide lifting all boats, or at least the
>>> bigger boats with more holdings.
>> Since implementing WorldCat Navigator -- a consortia level product that provides a discovery experience similiar to WorldCat Local, we have seen an increase in ILL across our member institutions. However, the impact is highly variable ranging from very little to over 200%.
>> Some institutions also report increased use of electronic resources which could conceivably result from requests for nonreturnables that would normally go to ILL being routed through resolvers that identify electronic copy. Actual circ numbers are down.
>>
>> A number of logical explanations could be used to describe what is happening, but the reality is that associating cause and effect can be difficult.
>>
>> One thing that is often absent from discussion is the effect that service expectations have an impact on requesting. You can have the greatest discovery mechanism, but if you want reference libraries to plug your service and patrons to rely on your system, the delivery mechanism whether materials are physical or electronic needs to perform.
>>
>> kyle
>>
>> --
>> ----------------------------------------------------------
>> Kyle Banerjee
>> Digital Services Program Manager
>> Orbis Cascade Alliance
>> banerjek_at_uoregon.edu / 503.999.9787
> 
> -- Corey A Harper
> Metadata Services Librarian
> New York University Libraries
> 20 Cooper Square, 3rd Floor
> New York, NY 10003-7112
> 212.998.2479
> corey.harper_at_nyu.edu
> 
> 
> 
>       

-- 
Corey A Harper
Metadata Services Librarian
New York University Libraries
20 Cooper Square, 3rd Floor
New York, NY 10003-7112
212.998.2479
corey.harper_at_nyu.edu
Received on Fri Oct 09 2009 - 19:46:44 EDT