Re: Online Catalogs: What Users and Librarians Want

From: Diane I. Hillmann <dih1_at_nyob>
Date: Wed, 22 Apr 2009 14:01:58 -0400
To: NGC4LIB_at_LISTSERV.ND.EDU
Frances:

This is exactly the sort of problem that FRBR can help us solve.  These 
records are not "duplicate," but they are all versions of one thing, 
probably something that would be a work or expression in a FRBR world.  
I wouldn't call it a quality problem that OCLC can or should solve--by 
current cataloging rules these version records are not duplicative, but 
they certainly point up some good reasons why we can't keep flailing 
around with the current ways we're doing things. 

Without the relationships between the WEMI entities, it's pretty 
impossible to think about how we'd serve up usable information on these 
variations, and stop repeating information in each record that makes 
them look like duplicates.

Diane Hillmann

Frances Dean McNamara wrote:
> I thought they failed to draw conclusions in a couple of places.  
> The report says librarians care about existence of an ISBN but users 
> don't yet users want enhanced content like summaries, toc, etc.  You
> need the ISBN to link to that type of extra stuff.
>
> Also, the librarians say duplicate records is a number one quality
> problem.  Users say linking to online content is the number one quality
> issue.  But OCLC is the one who is out there advocating creating lots
> of separate records for every digital version of a work.  Dumb idea.
> I think they just want to sell more cataloging records and up their
> Revenue.  Users want to find a cite and link to online as well as
> find out what libraries want it.  So why would OCLC make what I'd
> consider "duplicate" records by making all those extra records instead
> of linking to the online content for a record for the print content?
> I don't get that as a strategy.
>
> Frances McNamara
> University of Chicago 
>
> -----Original Message-----
> From: Next generation catalogs for libraries [mailto:NGC4LIB_at_LISTSERV.ND.EDU] On Behalf Of Karen Coyle
> Sent: Tuesday, April 21, 2009 7:08 PM
> To: NGC4LIB_at_LISTSERV.ND.EDU
> Subject: Re: [NGC4LIB] Online Catalogs: What Users and Librarians Want
>
> Well, it's going to take awhile to read it carefully, at 68 pages, but 
> the message seems pretty clear:
>
> "Except for tables of contents and summaries, the catalog data quality
> requirements of end users and librarians tend to be different." p. 39
>
> End-users want: more links to full text, and evaluative information 
> (reviews, ranking). They mainly care about holdings info, but then, 
> that's probably why they turned to WorldCat in the first place, to find 
> a local library with the item.
>
> OTOH, the top priority for librarians was to have duplicate records merged.
>
> This was a survey about WorldCat, so the results aren't the same as they 
> would be if they were about a another OPAC. What's frustrating is I 
> can't tell what the actual questions were, so it isn't clear if 'merge 
> duplicates' was a choice offered to end-users. It would be great to see 
> the actual survey instruments in order to be able to interpret the 
> results. There are some oddities, like when they ask users what they 
> consider to be the most essential items (which turn out to be holdings, 
> availability, author, "item details" (?), links to online content), 
> there is a footnote that says: "* Note: Title-the ubiquitous choice-was 
> excluded in order to focus more attention on other data elements." This 
> strikes me as being odd -- how did title become the 'ubiquitous choice' 
> if it wasn't included in the survey?
>
> The bottom line is that I'm just not sure that this is valuable data, at 
> least not as it is presented here. I thought other surveys, like the 
> Perceptions of Libraries one, had at least the appearance of reliable 
> methodology. This one has me scratching my head.
>
> kc
>
> B.G. Sloan wrote:
>   
>> Just wondering what others might think of this OCLC report:
>>
>> Online Catalogs: What Users and Librarians Want:
>>
>> Main web page:
>> http://www.oclc.org/reports/onlinecatalogs/default.htm
>>
>> Executive Summary:
>> http://www.oclc.org/reports/onlinecatalogs/summary.htm
>>
>> Full report:
>> http://www.oclc.org/reports/onlinecatalogs/fullreport.pdf
>>
>> Bernie Sloan
>> Sora Associates
>> Bloomington, IN
>>
>>
>>
>>       
>>
>>
>>   
>>     
>
>
>   
Received on Wed Apr 22 2009 - 14:03:29 EDT