Re: Online Catalogs: What Users and Librarians Want

From: Tim Spalding <tim_at_nyob>
Date: Wed, 22 Apr 2009 06:25:32 -0400
To: NGC4LIB_at_LISTSERV.ND.EDU
On Tue, Apr 21, 2009 at 8:07 PM, Karen Coyle <lists_at_kcoyle.net> wrote:
> Well, it's going to take awhile to read it carefully, at 68 pages, but the
> message seems pretty clear:

Pop-up survey? I killed that a few times, I recall. Surely it produces
very skewed results. Online catalogs are like a drive-thru—by their
very definition people are going somewhere and don't want to spend 20
minutes filling out a form for no reason. Whatever responses you get
are going to reflect that. In a drive-thru you'd probably get bored,
lonely jobless people with time on their hands and nowhere to go. I
can't imagine who'd fill out a survey on OCLC, but suspect it's not a
typical group.

Tim
Received on Wed Apr 22 2009 - 06:27:03 EDT