Re: Online Catalogs: What Users and Librarians Want

From: Karen Coyle <lists_at_nyob>
Date: Tue, 21 Apr 2009 17:07:39 -0700
To: NGC4LIB_at_LISTSERV.ND.EDU
Well, it's going to take awhile to read it carefully, at 68 pages, but 
the message seems pretty clear:

"Except for tables of contents and summaries, the catalog data quality
requirements of end users and librarians tend to be different." p. 39

End-users want: more links to full text, and evaluative information 
(reviews, ranking). They mainly care about holdings info, but then, 
that's probably why they turned to WorldCat in the first place, to find 
a local library with the item.

OTOH, the top priority for librarians was to have duplicate records merged.

This was a survey about WorldCat, so the results aren't the same as they 
would be if they were about a another OPAC. What's frustrating is I 
can't tell what the actual questions were, so it isn't clear if 'merge 
duplicates' was a choice offered to end-users. It would be great to see 
the actual survey instruments in order to be able to interpret the 
results. There are some oddities, like when they ask users what they 
consider to be the most essential items (which turn out to be holdings, 
availability, author, "item details" (?), links to online content), 
there is a footnote that says: "* Note: Title—the ubiquitous choice—was 
excluded in order to focus more attention on other data elements." This 
strikes me as being odd -- how did title become the 'ubiquitous choice' 
if it wasn't included in the survey?

The bottom line is that I'm just not sure that this is valuable data, at 
least not as it is presented here. I thought other surveys, like the 
Perceptions of Libraries one, had at least the appearance of reliable 
methodology. This one has me scratching my head.

kc

B.G. Sloan wrote:
> Just wondering what others might think of this OCLC report:
>
> Online Catalogs: What Users and Librarians Want:
>
> Main web page:
> http://www.oclc.org/reports/onlinecatalogs/default.htm
>
> Executive Summary:
> http://www.oclc.org/reports/onlinecatalogs/summary.htm
>
> Full report:
> http://www.oclc.org/reports/onlinecatalogs/fullreport.pdf
>
> Bernie Sloan
> Sora Associates
> Bloomington, IN
>
>
>
>       
>
>
>   


-- 
-----------------------------------
Karen Coyle / Digital Library Consultant
kcoyle@kcoyle.net http://www.kcoyle.net
ph.: 510-540-7596   skype: kcoylenet
fx.: 510-848-3913
mo.: 510-435-8234
------------------------------------
Received on Tue Apr 21 2009 - 20:09:43 EDT