Re: What do users understand?

From: Janet Hill <Janet.Hill_at_nyob>
Date: Wed, 18 Mar 2009 09:01:43 -0600
To: NGC4LIB_at_LISTSERV.ND.EDU
I'd like just to isolate this statement by Alexander Johannesen, because I
think it's incredibly important:

"By this I'm pointing out that an interface should expand its functionality
cumulatively, not by
introducing another interface."  A while ago I would have thought that this
should be understood without its having to be articulated ...... but I would
have been wrong.  There's so much that each of us assumes is automatically
understood by others that we forget to specify it.   (as a result of which
we think we disagree when we don't, or we think we agree when we don't, or
we think we know where everybody is going when they aren't)

Thanks to whoever started this look backward over the past of this
discussion list, AND to whoever it was who recently noted that it might be
useful to start concentrating on some things that could be done at first to
improve matters, instead of bemoaning the fact that we can't achieve the
ideal very soon. 


Janet Swan Hill, Professor
Associate Director for Technical Services
University of Colorado Libraries, CB184
Boulder, CO 80309
janet.hill_at_colorado.edu
     *****
Tradition is the handing-on of Fire, and not the worship of Ashes.
- Gustav Mahler
Received on Wed Mar 18 2009 - 11:03:27 EDT