On Tue, Mar 17, 2009 at 02:17, Janet Hill <Janet.Hill_at_colorado.edu> wrote:
> I don't think it's that our search engines are so dreadful that we can't
> find much useful research on these topics. I think that there isn't much
> done. Certainly not enough.
Indeed. I've done a few reports, mostly with accessibility for the
blind and heavily sight impaired, and of course found heaps and
buckets of stuff (and quite a bit of grave and disastrous stuff) for
improvement. The big problem is mostly with the processes libraries
use for development, where usability testing is - if there's any room
or thought to it - tacked on at the end of the project, totally
missing the point (and hence, if there is a report of sorts, it will
be buried and people will try hard to forget about it because you
didn't sort out your kinks earlier and now "we just got to ship it,
ok?"). If libraries applied a more user-centered design process things
would run much smoother, and you'll end up with much better products.
> (and you notice, I'm not volunteering)
Perhaps you should? :)
Regards,
Alex
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Received on Mon Mar 16 2009 - 20:14:32 EDT